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Find a Location

National Bath, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforNational Bath, Inc.

    Showers

    At-a-glance

    Customer Reviews

    4.66/5stars

    Average of 160 Customer Reviews

    Customer Complaints

    30 complaints closed in last 3 years

    18 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    National Bath offers shower, bath tub, and walk in tub installation and conversions.

    Products & Services

    New Showers, Shower Replacements, Walk-In Showers, Tub-To-Shower Conversions

    Business Details

    Location of This Business
    5625 W Waters Ave Ste A, Tampa, FL 33634-1226
    BBB File Opened:
    7/12/2021
    Years in Business:
    11
    Business Started:
    9/1/2012
    Business Incorporated:
    9/7/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CBC060407 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of RS9909625 for this business, issued by Florida Office of Financial Regulation. The expiration date of this license is 12/31/2024.

    These agencies may include:

    Florida Office of Financial Regulation

    101 E Gaines St

    Tallahassee FL 32399

    (850) 487-9687

    https://www.flofr.com

    BBB records show a license number of CFC1432000 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of I-CFC1432000 for this business, issued by Pinellas County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Pinellas County Construction License Board

    7887 Bryan Dairy Road Suite 133

    Largo FL 33777

    (727) 582-3100

    https://www.pcclb.com

    Type of Entity:
    Corporation
    Alternate Business Name
    • National Performance Windows & Doors
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 AM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 AM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Business Management
    • Mr. Paul Fridley, President
    Contact Information

    Principal

    • Mr. Paul Fridley, President

    Customer Contact

    • Ms. Amanda Benson, Director of Marketing
    • Mr. Kevin A. Dunlap, Vice President of Operations
    • Mr. Robert B. Lithgow, License Holder
    • Mr. Paul Fridley, President
    • Ms. Stacia Mutschler, Office Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    30 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/26/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    National Bath is using deceptive, fraudulent and misleading practices during sales transactions by not disclosing ALL information with customers and assigning two different dates of cancelation. National Bath will not refund the $5000 deposit and services were never started or rendered. According the 15 U.S.C. 7001 ******, consumers are required to receive the disclosures prior to any transactions/leases/financing. It is against federal law for them to keep money without disclosing complete terms. On 5/14/24 a representee (***********************) came to my resident for demonstration for windows around 3:00pm and did not leave until after 6:30pm. National Bath charged us $22,000 for windows. The contract did not disclose the terms of financing for 14% for $52000 until 5/21 a week after. I am under the impression ******* knew and did not disclose this information. He also did not disclose the information about the cancelation policy. I asked repeatedly and was told I would be emailed a new contract with terms according to financing. I was under the impression they used in-house financing, which is a third party company. I told him, before the contract could be execute a method of payment and agreement must be disclosed. He said the company will not start creating windows until they receive a contract for terms for payment!On 5/21, someone measured my windows and they said they would not get measurements until next day. As disclosed in the contract National Bath could not customize windows without measurements. I immediately contacted National Bath via email to cancel, by phone and certified mail with cancelation forms. I did not receive my money back as per contract, National Bath has not contacted me to resolve dispute or refund. I have not received windows or any other consultation about windows. I have not been contacted by National Bath or any representatives after cancelation. I called, but ******* refused to answer calls or emails.
    Read More

    Customer Reviews

    160 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Marie M

    5 stars

    08/09/2024

    I would highly recommend that you request ************************ as your installer if you are considering a bathroom remodel through National Bath. He was very kind and professional and a pleasure to work with. He was concerned about my satisfaction during the whole process. His skills are impeccable!

    Local BBB

    BBB of West Florida

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