ComplaintsforSHI South
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Complaint Details
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Initial Complaint
06/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
CCM energy is a deceitful, The paid for a water filtration system and water softener with 5 years Go Healthly360 membership for free supply of soap and 125 pounds of crystal ***** . II was given 25 pounds of crystal **** and was told the rest will be deliver the next day. I am still waiting on the crystal **** and the GO Healthy membership. I have tried calling and messaging ********************* and *********************** with no response. I have tied calling the office with no luck.I purchase a water filtration and water softener for $4000.00, this was financed by Select payment.Initial Complaint
06/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
In April of 2023, we purchased a $49k solar system through ***** at Solar HI. It was discussed that if we removed trees, we would get better power from our panels. We got a quote for $3,800 to removed 2 trees. ***** said, if we paid for the tree removal his company would reimburse us $1000. We agreed and went through with the transaction. But we never got reimbursed from Solar HI. Over and over ***** told us the check was in the mail. Over and over again he told us he tried to deposit the money in my account but my bank wouldnt take it. He even told us he would bring a check to us but never did. He has given us the run around for the past two months. He called us every day when he wanted our money but quit taking our calls to resolve this issue.Customer response
07/05/2023
I heard from the company, Solar HI. They paid me the money owed.
Thank you for your help.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.