ComplaintsforSlam Tampa
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Complaint Details
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Initial Complaint
03/26/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
In February of this year, I drove 4 hours to my daughters school to retrieve her school records. The front office told me that they would relay my request over to the records department. I waited nearly 1 week and never received a phone call from the business. I continued to call every day and try reach someone who could help me. Every extension I tried reaching had a full voicemail box. After about 2 weeks, I was able to make contact with *****************. She promised me in an email that the records for Legend *****, my daughter would be available the next day and that she would call me when they are ready. That promise never happened. It has now been nearly 5 weeks and I don't have my child's school records through court order. I emailed the school the judges signed court order to obtain these records the first week of March. Every time, I called the school and reached someone, they would disconnect the call or leave me on hold purposely. This school is not a school I want my daughter ever attending again.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.