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          United Rentals has 1 locations, listed below.

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            Business ProfileUnited Rentals

            Tool Rental

            Contact Information

            7233 E Adamo Dr

            Tampa, FL 33619-3427

            Get Directions
            (813) 985-9775

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            7233 E Adamo Dr, Tampa, FL 33619-3427
            BBB File Opened:
            5/19/2022
            Years in Business:
            10
            Business Started:
            10/1/2013
            Alternate Business Name
            • United Rentals (North America), Inc.
            Contact Information

            Principal

            • Mr. Kenneth Ippolito, Manager

            Customer Contact

            • Mr. Kenneth Ippolito, Manager
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: What to know before renting a tool or construction equipment

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/18/2022

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            On December 27, 2021, I rented a boom lift from United rental for only one day and paid in full for bringing the equipment and taking it back. The bill for that service was $577. I paid it in full with a credit card. They brought the equipment to the site accordingly, but they came to pick it up not after about 2 weeks. After that, they changed the bill and tried to take $1,128 from my credit card. I filed a dispute. They stopped. But 3 days ago they send a new bill of $618 and threat to send my information to the Debt Collection if I refuse to pay the $618. When I called them with the original bill (the $577) they said they would send my information to debt collectors if I refuse to pay $618. Help me please.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Joe G

            01/10/2024

            Rented a piece of equipment on 6/30 earlier this year and paid the balance in full that day. The employees at that location did not do their jobs and did not return the equipment correctly so my card was fraudulently/mistakenly overcharged again multiple times. After the employees and customer service agents unable to fix their mistakes I disputed it with my card and won. Then UR decides to send MORE money back in another show of their incompetence and I was never made aware. The company then closes that location and sends my bill to collections through an old address. After spending countless hours on the phone with their customer service people, ***** also hangs up on me when I have a 3 way call with Discover verifying that UR had messed up. These people are blatantly incompetent and I will be filing a civil lawsuit against the company for their blatant lack of due diligence and fraudulent credit reporting due to their incompetence.

            Local BBB

            BBB of West Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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