Customer ReviewsforFlorida Safety Towing and Repairs

wish I could give a better review but am honestly disappointed. I was originally quoted 3 weeks to fix my car and did not get it back for 2 months. Every time I called for the status of my car I was given misinformation and the run around . Finally when I expected to get my car back , ********* would stop answering my phone calls and not callback . After 2 weeks of no contact from the shop after my car was suppose to be finished- I showed up to the body shop to check for myself and found the car did not match the updates ********* had told me. It looked like the car was barely touched after being in their shop for 6 weeks . Once I received the car , there was scratches all over the exterior paint that were not there prior , as well as scuffs on my interior roof. More than 1 of my belongings were stolen out of my car. When I brought this to ********** attention - she played dumb until I mentioned getting the police involved for theft , and then she was magically able to produce one of the 2 items. As a small business there is no excuse for stealing out your customers car , who is trusting you in a vulnerable situation ( I was involved in a car accident). I also received toll bills for my car while it was in their possession and I do not own a sun pass . They are nice to your face but are wolves in sheeps clothing. I would not recommend this business and I believe good reviews are fraudulent . The discount ********* provided me did not compensate for the excessive amount of time to fix the vehicle, the hassle of getting in contact with the shop once they have your car and the fact they stole my belongings. I would not recommend bringing my car here.

DO NOT USE THIS BUSINESS! Honestly the worst car shop ive ever used and my last car shop also sent me home with no coolant and a piece of my car missing. Save yourself the stress and pick somewhere else. I couldve done the work they did myself, the things they did do all need to be taken to a new shop to be fixed. Theres things my insurance paid them for that they just kept the money instead. I could go into a really detailed story of my experience here but bottom line do not trust this company, you absolutely will regret it. Really confused by all the positive reviews, they have to be fake or friends. They take advantage of customers when theyre in a vulnerable position (for me right after getting into an accident) they lie about everything, first thing they said was that they offered a rental but they really offer you $300 towards a rental that doesnt really help much at all when theyre going to sit on your car for months. Its a constant itll be ready next week with a new issue coming up every phone call (when they decide to call back) i wish i wouldve read these reviews before they had my car, they are all way too accurate. Do not let these incompetent scam artists trick you too, read our mistakes and choose a reputable company that will do the work in a timely manner and correctly. Wishing the absolute worst for your business, the best thing you could do for your customers is close down and find a new line of work.

Worst experience ever and ongoing!!! The people that work here are the most incompetent and unprofessional people I have ever talked to. Im blown away this place is still standing and receives business. Over 5 months and no ETA!