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Find a Location

Broadway Chrome & Parts LLC has 1 locations, listed below.

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    Business ProfileforBroadway Chrome & Parts LLC

    Truck Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5625 E Broadway Ave, Tampa, FL 33619
    BBB File Opened:
    10/31/2022
    Years in Business:
    8
    Business Started:
    8/1/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Giovani Brito Gutierrez, President
    Contact Information

    Principal

    • Mr. Giovani Brito Gutierrez, President

    Customer Contact

    • Mr. Giovani Brito Gutierrez, President

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/30/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    The complaint is the cost estimated by a Freightliner(the manufacturer) repair facility to repair the pollution control system as well as associated parts and/or systems that can be damaged due to the nature of the modification(Egr Delete) of the system. I believe the dealer should be held responsible for being negligent, deceptive, and/or ill-knowledged about the repair which IS legally sensitive and central to the use factor of my trucking company as i had zero intention to purchase my first truck for my company for it to be Illegal to operate. I have invoices that document and date my company coming into the knowledge that I was sold this truck that is illegal to operate on any state roads per **************** Statutes Title XXIII, chapter 316, section ****. I, unfortunately have reason to believe that the dealer did not intend nor desire to disclose this condition of the truck to me being that never throughout the negotiation did dealer mention any such modification nor did dealer disclose the reason for me signing a "Vehicle air pollution Control Statement in any form or fashion which absolves the dealer from responsibility. I do have knowledge of this practice and in the search for my companies first truck objected to dealers that where selling these types of units. I hadn't entertained the idea IN THE LEAST! I was told by Freightliner and it seems logical that there is only two ways to get non emissions truck engines and those being to install an engine from a non emissions year or to delete it through evasive manipulation of the parts and wiring. THE DEALER of my truck would know these things and if not is negligent in my opinion. "Non Emissions" IS ONE THING BUT A EGR DELETE IS ANOTHER. nON EMISSIONS insinuates that the engine whether it be manufactured WITH the vehicle or from another vehicle, is not fitted BY THE MANUFACTURER with any pollution control parts or systems. THAT'S a non emissions vehicle. The engine in the vehicle I was sold has what WAS, and what is left, of the complete EGR outfitted low emissions controls. How can the dealer advertise the unit as a non emissions truck with the system visually sitting there on the engine. This is an obvious delete to a person who is claiming "non emissions" because as I said it would not have ANY emission parts. BUT as the buyer I would inspect it as a complete motor that is intact. What buyer has the equipment needed to check something like this. Deletes are designed to circumvent DOT AND FMCSA enforcement by engine if not from a non emission year appearing to be intact. IT works but it is illegal, i can't do anything but get it repaired. I've made attempts to resolve this issue with the dealer but was told not to call or visit the place of business in *****, ** after I rejected there mechanics whom has cost me thousands in repairs that they could have done, that I've HAD done, by Freightliner, and ******* Diesel whom said that the new repairs they've noticed are improper. And to add the owner ******* stated their assistance in repairs would be done at my expense. Improper workmanship at my expense? There is no way they could do this work if there work has been seen as improper. The estimated parts list is very long an ****** dollars to repair. There is also an injector problem that most deletes cause that is **** dollars. I am asking dealer to return, refund, ********* and keep the other ****** for a 30k truck on average that has 15k in repairs. sorry and thx.
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