![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforAmbrosio’s Used Appliances LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hello I purchased product in 10/10/2023.I had a 60 day warranty.However when first purchased I told them the fridge was making loud noises they claimed it was normal.Even though I called several times to tell them this and no one ever came out.I asked for the manager to call me on multiple times he never called I reported the issue to them again a few days ago I asked for someone to come out again manger never gets on the phone the person that answered asked me to send text messages and I did several of them they referred me to someone that doesnt work with them they couldnt understand English I then called them back me and my husband in three way they said they would talk to him And have him come out he never showed up they sold me a fridge with a bad compressor they took my old fridge that had nothing wrong with it so I got a bad end of deal I want them to at least fix my fridge or come get this one and give me my money back I paid cash for a fridge that didnt even last 6 months they knew it was bad when they sold it this place is not customer service friendly at all and are not willing to exchange or fix the problem or even allow you to talk to manger I will never go back to this place again people need to be warned they fix fridge as a temporary fix sell them and know they wont last not to mention they told me this was a newer model and had no issue when In fact its over 10 years old according to ******* they totally lied about everything
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.