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          OttLite Technologies, Inc. has 1 locations, listed below.

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            Business ProfileOttLite Technologies, Inc.

            Wholesale Lighting Fixtures

            Contact Information

            1715 N West Shore Blvd STE 950

            Tampa, FL 33607-3920

            Get Directions
            Visit Website
            (800) 842-8848

            Customer Reviews

            5/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            This company offers high definition, natural lighting systems for use in homes and businesses.

            Business Details

            Location of This Business
            1715 N West Shore Blvd STE 950, Tampa, FL 33607-3920
            BBB File Opened:
            2/3/1989
            Years in Business:
            36
            Business Started:
            2/19/1988
            Date of New Ownership:
            5/17/2001
            Business Incorporated:
            5/17/2001
            Type of Entity:
            Corporation
            Alternate Business Name
            • OttLite
            Contact Information

            Principal

            • Mr. John K. Sheppard, CEO

            Customer Contact

            • Mr. John K. Sheppard, CEO
            • Mr. Anders U. Forsell, CFO
            • Karin Claveria, Customer Service Manager
            Additional Contact Information

            Fax Numbers

            • (813) 626-8790
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/27/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I Ordered 3 replacement bulbs for an *** lamp after speaking to ******** at OttLite *****,Fla . Purchase was rec on 2/13/24 and returned on 2/14/24 to Att: Ottlite Returns, ****** Industries, ************************** RMA #*******, ********,** *****. Via Fed Ex. Tracking #************. Scheduled delivery 2/15/2024. This info was mailed to ********************************* per Jennifers instructions. On 3/15/24 I spoke to ******** again, regarding my request for a credit. She verified my return information and indicated she and ***** are the only two people working the globe but she would give info to ***** and I would see my credit reflected on my account in 24 hours. On 3/21/24 I sent another email to ***** at 12:20 pm CST and have yet to receive a reply. Since that time I have made several attempts to call and the recorder says Ottlite is experiencing technical difficulties so send an email. I have documentation on all my correspondence and ***** receipts if I need to pursue this matter further. Thank you
            Read More
            Read 3 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Madge W

            01/22/2024

            Great magnifying glass and light. Ive been using the product for years. I own three lamp. One is for travel. I make jewelry, so Im constantly working with small items and need the magnification. These lamps are perfect for working with small items where you want to have your hands free and not something on top of your head.I just contacted their customer service department the cord to plug in my standing lamp was misplaced so I needed to order a new one new one. I had the pleasure of speaking with *****. Shes been with the company for quite some time. I think she said seven years I greatly appreciated your experience and your friendliness. She knew exactly which lamp I was calling about and took my order.Working in customer service is a tough job. ***** is great. Ottlite is lucky to have her. I recommend their products and customer service.

            Local BBB

            BBB of West Florida

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