ComplaintsforAssemblers International Corporation
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Complaint Details
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Initial Complaint
07/15/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I brought the grill from ********** 07/01/2024. I paid $99.00 to have it assembled was told by assemblers international would be to my home 07/03/2024 between 12pm-2pm. They texted me at 12:30 pm they were on their way. However, The grill had not been delivered yet by *****. They advised me to text them the word ARRIVED once the grill gets to my home. The grill came at 3:30pm that day. I texted assemblers heard nothing. I called them about 1 hour later. I was told they would have someone be out by the end of the day which is 7pm. No one showed up. I called them Friday was told again someone will contact me to reschedule by the end of that day which was Friday 07/05/2024. ONCE AGAIN, no contacted me at all. I called ********** on Monday 07/08/2024 & filed a compliant. I was told by ********** they would call the company to find out the issue. ********** called me back & said they left a message at assemblers international to contact me ASAP. However, they did not. Called Assemblers Wednesday 07/10/2024. I expressed to them how upset I was & I was assured that i would get a call back in ***** business hours to set up a date to come & assemble my grill. Today is Sunday 07/14/2024 Still I have not heard from them. This is unbelievable that a company would treat their customers this way. I paid for a service that i am being denied. At this point assemblers international has stolen from me. I want someone to come assemble my grill ASAP! I also want my $99 back that i paid for this lousy service. In these crushing economical times it's shameful for a business to strong arm a customer this way. Insanely unprofessional. I filed a complaint on their website as well, I am at the point ready to return this $400 grill to **********. What a disgusting way to run a business. Just filthy!
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.