Business ProfileforArry's Roofing Services, Inc

Arry's roofing came out to my home on 10/26/2023 to provide a free roofing estimate. Their employee **** insisted that I file an insurance claim and ****'s would assist me. I was hesitant but eventually agreed to do it. A lot was going on during the visit, including **** interacting with a realtor across the street. When I told him I would do the claim he went to his truck and returned with a form that he stated was needed for ****'s to speak with ******************** As I was trying to read through the document he was steadily talking and fidgeting. He said the agreement was only good for three (3) days but if I needed more time they would still help me with the claim. The realtor called out to him and as he was going to speak with her I asked him if I could get a retail estimate just in case the claim didn't go through. He said sure. He went to speak with the realtor and eventually returned with a different form. Earlier in our conversation **** asked if he could come inside and look for interior damage. I explained that I did have interior damage but the work was already promised to someone doing work on my home. Fast-forward: The field adjuster comes out and **** is there. The adjuster asks again about the interior damage and assures me if the claim is approved I can choose who I want to do the repairs. **** is behind her motioning for me to let her inside. I did, and **** left. My claim is approved but when the check arrives it's made out to me, my mortgage company, and ****'s. This is the beginning of the end. My feelings soured following discussions about the money for my interior damage, then I learned that ****'s sent my claims adjuster a signed work agreement that I had never seen. The document doesn't even look like what I thought I was signing. The adjuster refuses to reissue the check without ****'s approval or a court order. He won't even escalate the matter internally, which seems shady. I can't get a response from ****'s on my written request.