3 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Dr. Rodger Y
2 stars10/24/2023
Back in September 2023 a man came out to my house at 1667 Zaffer Street, Palm Bay, F, from Roof Commander. The gentleman quoted me approximately $22,000 for a 3100 square foot roof, I signed the contract with the understanding I would be able to get a Reverse Mortgage. Unfortunately, the Reverse Morgage feel through because I would have to get a second FHA loan. To me that disqualified me under the signed contract. Since then I went to anothert roofing company iin Melbourne and recieved a quote for approximately the same. The loan was approved and work performed. Now Roof Comander is wanting me to pay a $2,200 cancelation fee. No work was performed by Roof Commander, I understand that a cancellation fee should be charged but I feel that, 10-percent cancellation fee is not reasonable. Especially when no resources or any other contract requirement was performed by Roof Commander.Review from Joseph M
5 stars10/05/2023
Roof Commander is awesome they did a great job thanks Bruce ****** and your team for what you did
Roof Commander Response
10/12/2023
Thank you so much for your kind words! We're thrilled you had a great experience with Roof Commander and Bruce, and our team delivered exceptional service. Your satisfaction is our top priority, and we appreciate your support and feedback. If you ever need assistance, please don't hesitate to reach out. Thank you again, and have a great day!Review from Tammy W
5 stars06/08/2022
Roof Commander exceeded my expectations. I thought that I may need a new roof. Fred from Roof Commander came to my house and did a free inspection for me. I was surprised when he told me that I didn't need a new roof just a cleaning. He showed me pictures and thoroughly explained the condition of my roof and that it still had at least 3=5 years of life in it. I hired Roof Commander to clean my roof and was impressed again. They did a great job, have excellent customer service, and are very professional. My roof looks great and I saved thousands of dollars. They are going to return annually to do a free roof inspection for me. When I need a new roof I will definitely be using Fred and Roof Commander.Roof Commander Response
10/12/2023
We're delighted to hear about your positive experience with Roof Commander and Fred! It's fantastic that our team exceeded your expectations and provided you with an honest assessment and cost-saving solution. We take pride in our commitment to excellent customer service and professionalism. We look forward to returning annually for your free roof inspection and being there for you when the time comes for a new roof. Thank you for choosing Roof Commander, and we appreciate your feedback!
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