Business ProfileforLotus Energy and Solar

My Solar system went live in March 2022. The first month it worked good. right after that, I noticed my electric bill getting high and back to pre solar amounts . It took me a few month fo figure out the issue. I called Lotus. they did not respond,. I called a week later. no response . I sent an email;. no response . After 2 months of this I finally got some one to the house. They contacted Enphase which provided the issue. Then Lotus then claimed there is no issue even after I heard them on the phone with Enphase. I have had serious issues with this company from the beginning . My attic fans have not been installed. (They are part of the package that I purchased). This has costed me thousands of dollars in extra expenses. Myself and my animals were suffering all summer in the heat from not being able to use my AC necessary enough to cool my house, and now it is getting cold and I can't heat my house without paying hundreds of extra dollars. I am disabled and this is causing so much extra pain and discomfort. The stress is becoming unbearable. I need the work completed with the attic fans installed. I want the malfunctioning equipment replaced. I have documentation to back this up which they have ignored .