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Find a Location

Best American Storage Manager, LLC has 1 locations, listed below.

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    Business ProfileforBest American Storage Manager, LLC

    Storage Units

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1940 Nightingale Ln, Tavares, FL 32778-4359
    BBB File Opened:
    5/12/2011
    Years in Business:
    8
    Business Started:
    1/12/2016
    Business Started Locally:
    1/12/2016
    Business Incorporated:
    1/12/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Best American Storage
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    9:00 AM - 4:00 PM
    Business Management
    • Marcos Victorica, Manager
    Contact Information

    Principal

    • Marcos Victorica, Manager

    Customer Contact

    • Marcos Victorica, Manager
    • Dana Haggerty, Operations Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Renting a storage unit

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/02/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I paid $1705.56 for a 12 month's rent on my storage unit (#***) on January 25, 2024. >On April 9, 2024 they sent me a notice of AUCTION of #*** and a checklist detailing the seizure of my property.>At ~7:30a 6-1-24 I found my unit #*** had been overlocked with their red padlock and my possessions effectively seized. They were closed. There was no emergency or after hours number. I left messages at the email addresses the phone number on the sign and website.> At ~9:30a 6-1-24 The manager called and said she could unlock it late that afternoon. I told her that my plans were ruined.>At ~12n 6-1-24 The manager called and said that they had put the lock on in March of 2022 because I had left it unlocked and that it had been on my unit for 2 years! I was there last week! Said that she had taken their lock off of my unit.> ~12:45 drove to unit and saw the manager (*****?) leaving. She confirmed that she had taken their lock off and that a previous manager must have snuck in and put their red overlock on. She finally apologized.> At ~ 1:00 I was finally able to get what I needed from my storage unit #***.That Night - I couldn't sleep because I was worried about Best American Storage having an 'accidental' auction of my things. The next morning (6-2-24) I removed anything from the unit that is irreplaceable. I can't take the risk that they will seize it again or accidentally auction it off.I was able to find and rent a storage unit online with a different company - Stockpiles Self Storage I am going to begin moving my things from Best American Storage to the new unit next week. I have eight prepaid months left on my unit with Best American Storage, aka Dade City Self Storage, and *******************.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Central Florida

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