ComplaintsforHouston Air
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Complaint Details
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Initial Complaint
06/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Houston Air installed replacement A/C system in violation of Monroe County ** code (at an elevation of 6.2 feet above grade rather than 8.2 feet above grade as required by the County code. Houston Air is well aware of the County code requirement. Houston Air is now billing me an additional $1,195.00 over the initial cost of $11,266.00 to correct their mistake.*********************************** **************************************************************************************** ************ 305.923-1743 (cell)Business response
07/21/2022
I have sold this business and retired. I understand that the new owners of Houston Air have addressed it with the customer. If not, then the customer should take it up directly with them.
Regards,
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.