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ComplaintsforBarrett Bros. Restorations, LLC
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Complaint Details
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Initial Complaint
04/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
on 2/3 i told ***** BARRETT to replace broken tiles and plush rug in a, 880sf room.. he said he had 39 years of experience and it would take 7-10 days..He brought his work trailer to my house on Feb 7. i asked him for a price on Feb 12 and he told me 7k (1/3,1/3,1/3) but he "forgot" the contract. On Feb 14 he started and.I paid him HALF of the money ($3500) in cash. He reiterated that the price was very discounted because he had a pallet of tiles stored "in a warehouse" and currently paid $500/mo, so i would "save him money". I signed the contract on Feb 17 and there were no notes in the "changes" section on page 4. He was never consistently at my house- some days he didn't show up at all, or didn't come back after "lunch"(or the dentist or PT or AA). twice he came about 3pm and stayed to 8pm.and told me to get off his back about time! Although he told me he wouldn't charge me for moving the furniture, a friend and i moved most of it out to my lanai so the job could go faster. On Feb 22, he didn't work at all, took his trailer to "pick up more tiles".. On Feb 24, he demanded i sign the contract but Page 4 was totally filled in without any approvals, and he demanded $1500 cash more on Feb 26, THE ***** WAS ABOUT HALF FINISHED and he said if i didn't pay him, find someone else! I took him to the bank and he got $2166 in cash which was 2/3s of the total including the "changes". A friend came over at 8pm to move furniture. We saw three 5 gallon pails of clean water and his supplies inside my room. At 830am on Feb 27, i went to water my garden-MY HOSE WAS ON FULL BORE and aimed straight into the retainer gutter across the sidewalk! He denied he did that but then said he didn't remember because he left so late! Later that afternoon, packed his truck AND LEFT "because i was harassing him AND he couldn't stand the :drama! AND he didn't think I'd pay the balance". He took remaining the tiles, *************** I called cops, said it was civil matter, "work it out". No-show
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.