Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Premier Auto Care has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPremier Auto Care

    Auto Repair

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We are an Automotive Repair Shop.

    Products & Services

    Complete Automotive Repair & Service

    Business Details

    Location of This Business
    1501 S Washington Ave, Titusville, FL 32780-4712
    BBB File Opened:
    1/9/2015
    Years in Business:
    11
    Business Started:
    6/3/2013
    Business Incorporated:
    5/8/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • DLB Automotive LLC
    Hours of Operation

    Primary

    M:
    7:30 AM - 5:00 PM
    T:
    7:30 AM - 5:00 PM
    W:
    7:30 AM - 5:00 PM
    Th:
    7:30 AM - 5:00 PM
    F:
    7:30 AM - 5:00 PM
    Business Management
    • Christi Ross, Owner
    Contact Information

    Principal

    • Keith Ross, Owner

    Customer Contact

    • Christi Ross, Owner
    • Keith Ross, Owner
    Additional Contact Information

    Fax Numbers

    • (321) 567-4889
      Other Fax

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael C

    1 star

    04/12/2024

    I took two cars into Premiere ********* with incredibly disappointing results. The first vehicle was a 2010 ***** CX-7 SV. Included in the $2,004 of repairs was an oil and filter change plus checking all fluids. When the shop finished their work I picked up the car and drove home 10 miles. **** in the driveway, the car was making a loud noise so I lifted the hood to smoke billowing from under the hood. I immediately checked the oil and discovered the oil had been drained and never replaced. In addition, I checked the coolant and discovered the coolant had been drained and also never replaced. Whether this has affected the life of the vehicle is unknown.So, we decided to give them another chance and took a second car to them which was a 2017 Jeep Compass Sport. Included in $2,862.70 worth of agreed upon repairs was the removal of all four wheels to inspect the brakes. **** the repairs were finished, the car was picked up, I drove it for a few days and on my way home from work where I traveled most of the distance at 55 and 70 MPH, stopped at the grocery store near my home, and luckily proceeded going ********************************************* the midst of traveling over the speed bump, something happened to the right front wheel so I stopped immediately. **** out of the car I see the wheel is hanging off the vehicle where I discovered that the bolt holding the ball joint in place had never been reinstalled. Had this occurred at 55 or 70 MPH, I might not be writing this review. I strongly advise consumers to think twice before ever doing business with Premiere Auto Body whose primary skill appears to be incompetence and negligence.

    Local BBB

    BBB Serving Central Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.