Business ProfileforWhole 9 Yards Automotive, LLC

On 10/31/2023 I picked up my vehicle which is a 2009 Chevrolet Trail Blazer in which according to RO Number 5124 item #** which was to remove the factory tail lights and replace them with LED tail lights which they charged me $168.00 and told me at the time I picked up my vehicle that they were on order and they would contact me in a couple of weeks when the lights came in and I could bring the vehicle back and they would install them. They have yet to install the lights and last time I was there about six weeks ago, it came down to ********************* would just reimburse me for the tail lights that he didn't install and couldn't find after he had spent around 30 minutes looking all over his facility for them. With the ink pen in his hand and the checks on the counter in front of him he bent down to write the check and in an instant raised up and closed the check book and told me that writing checks was his wife's job and I would have to come back when she was their in which my reply was that she could just mail me the check, in which he was adamantly against doing. Later that day his wife left a voice mail on my phone where she stated that I would have to personally come down and pick up the check and before I came I had to call 30 minutes in advance to let them know I was on my way. So the question is not whether or not they owe me the $168.00 but instead is it unreasonable for me after making several trips to their worksite for them to think it an unreasonable request on my part to expect them to mail me the check, when they could have alleviated this whole situation by just being honest in the first place.