Customer ReviewsforJohnson Insurance

Awful! Told us "no problem. Be glad to sell you a policy on your 1985 mobile home." Father was a customer for years there. Inspector, with same last name (no clue if related), claimed MUST have new roof. 3 different mobile home roofers said not one thing wrong with roof and should last 10+ more years. Johnson Ins gladly accepted our premium then promptly canceled the policy, keeping $65 of it. Plus we paid the inspector his $150 fee. They seem to be running a racket to get money with no intention of honoring the policy or their word and were rude about it. Will never recommend them to anyone!

4 POINT INSPECTION OF MOBILE HOME DONE BY Home Inspector HI10168 ( NO RELATION) INSPECTION INDICATED THE ELECTRICAL PANEL WAS MANUFACTURED BY FEDERAL PACIFIC ( 36 YEARS OLD), WHICH IS NOT ACCEPTABLE TO THE INSURANCE COMPANY.

4 POINT INSPECTION INDICATED ROOF TO BE IN "POOR" CONDITION, AND HAVING ONLY 2 YEARS OR LESS REMAINING USEFUL LIFE, WHICH IS ALSO NOT ACCEPTABLE TO THE INSURANCE COMPANY THEY APPLIED TO. THE POLICY WAS IN FORCE FOR A TIME, AND THE INSURANCE COMPANY, (NOT OUR AGENCY) CHARGED FOR EARNED PREMIUM AND REFUNDED BALANCE TO THE INSURED. OUR AGENCY DID NOT CANCEL THE POLICY, IT WAS CANCELLED BY THE INSURANCE COMPANY UNDERWRITING DEPARTMENT. IF THE CUSTOMER WOULD HAVE CONTACTED US WE WOULD HAVE TRIED TO ACCOMODATE THEM IN FINDING ALTERNATIVE INSURANCE COVERAGE, HOWEVER WITH THE ROOF BEING 2YS OR LESS USEFUL LIFE , MOST OTHER INSURANCE COMPANIES WOULD MOST LIKELY HAVE COME TO THE SAME UNDERWRITING DECISION. INSURANCE COMPANIES USE INFORMATION FROM THE 4 POINT INSPECTION, NOT OPINIONS FROM DIFFERENT MOBILE HOME ROOFERS.

OUR OFFICE DID NOT RECOMMEND THE INSPECTOR THEY USED TO THEM, ALL OF THE INSPECTORS OUR OFFICE RECOMMENDS CHARGES $75.00 FOR A 4 POINT INSPECTION

INSURANCE UNDERWRITING IS BECOMING VERY DIFFICULT FOR MOBILE HOMES IN FLORIDA, AND MANY PROSPECTIVE CLIENTS DO NOT UNDERSTAND THAT IT CAN BE HARD TO OBTAIN INSURANCE COVERAGE IN FL, AND THEY CAN BECOME VERY UPSET AS INSURANCE UNDERWRITING IN FL IS NOT AS EASY AS SOME OF THE OTHER 47 CONTIGUOUS STATES.

Company comments partially true. Underwriter did terminate the policy, not Johnson Insurance. My apologies. However, we were NOT offered another underwriter. Actually we're told underwriter was our only option. And no other inspector was offered. We have obtained insurance elsewhere with no problems whatsoever AND they WANTED the certification from a roofing contractor which stated 10+ life remaining on roof which is rolled aluminum that should last many many years and screws have been sealed. The company comment above is the first we've heard about the electrical panel!