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ComplaintsforSuperior Exterior Solutions, LLC.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
We hired Superior Exterior Solutions to repair vinyl siding damage to our rental property in **************. after damage from hurricane Ian **** 20, 2023. In October, our renter texted me a photo of the vinyl siding at the apex of the roof falling off again. I believe this company did lousy work on the vinyl siding project we hired them to fix. I have called their business number countless times and had to leave a message each time, along with many texts to ******** at ************. I received 1 text back that she planned to send a worker over to correct the problem but didn't say when that would be. After I texted and called her back countless times, I didn't get a response back. I want this company to contact me to see if they can repair the lousy work, they did in ****.Business response
11/28/2023
Unfortunately, due to financial difficulties Superior Exterior Solutions, LLC has closed its doors. We sincerely apologize about not being able to correct your siding repairs on the *****, however, once the repairs have been completed, please e-mail the final bill to ************************* and we will make sure your bill is included in the Bankruptcy so you can be properly compensated. Our deepest apologies for any inconveniences this has caused you.Customer response
12/04/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.