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Find a Location

Roof Repairs Only, Inc. has 1 locations, listed below.

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    Business ProfileforRoof Repairs Only, Inc.

    Roofing Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5920 Old Dixie Hwy, Vero Beach, FL 32967-7525
    BBB File Opened:
    6/5/1997
    Years in Business:
    41
    Business Started:
    3/3/1983
    Business Incorporated:
    5/6/1996
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Roof Repairs Only, Inc.
    Business Management
    • Mr. James R. Parks, President
    Contact Information

    Principal

    • Mr. James R. Parks, President

    Customer Contact

    • Mr. James R. Parks, President
    Additional Contact Information

    Fax Numbers

    • (772) 562-5000
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I contacted Roof Repairs Only last year when we first moved into our home. ***************** (owner) came by to inspect our roof and said we didn't have any issues. He didn't charge us for the service. Last November 2022 we spotted a leak from our office room. We contacted *** because we felt that he was honest and would be fair. ************** inspected where the leak was coming from. I was worried that it would get worse over time and wanted it repaired in a timely fashion. Unfortunately ************** said that he was 5 to 6 weeks out. We signed a contract 11/22 of $6,720, 10 percent deposit $672.00 we had to pay to get on the schedule. ************** cashed our deposit 11/29/22. A week later the leak spot was worse so I contacted the company. The secretary said that we would be put on the schedule sometime in January or later. I had a conversation with ************** over the telephone and he said that he would work something regarding the deposit. I informed the company via email that we hired another company to do the repairs and advised them they this company was able to come out months before Roof Repair can do the repairs. ************** was not happy and he let me know in an email. I advised him that if he didn't refund most of my deposit I was going to give him a bad review about professionalism. He then threatened that there will be other options (whatever that meant) if I preceded to do that which I wrote a review on ******* He then stated in his email that we are to come to his office and disgust a refund other than that he will no longer communicate with us. We didn't go with another company because of the price we went because we needed our roof repair done ASAP and this other company did just that. If ************** thinks that it was okay to take $670.00 because he came out just to do an estimate and write up an invoice. His company does that for free everyday. He didn't order supplies, he didn't hire a crew to come out so hence it cost him nothing. I am unable to upload contract check #****.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

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