Business ProfileforQuality Inn

I made a reservation through ************* for two rooms. One room was for 3 nights, Thursday through Sunday 10/19-10/22. The second room was for two nights, Friday through Sunday, 10/20-10/22. When my wife checked in on Thursday, they had her sign the paperwork for two rooms even though she told them that I wasn't checking into the second room until Friday. When I checked in, she told me what happened and I immediately went to the front desk to resolve the issue. I was told that only a manager could help me and none was there but would be in the next day. The next day the manager did not come to work which was the case each day until checkout. Since my wife provided a credit card, we were charged for all three nights for both rooms. I called the ********** i returned home and spoke with a manager who said that the paperwork said two rooms, three nights even though the reservation was different. No one spent the night in the other room the first night. The manager said i had to call choice hotels which i did. They told me that i had to go through the hotel. I got the complete runaround and no consideration whatsoever.