ComplaintsforPalm Beach Contracting Services, Inc.
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Complaint Details
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Initial Complaint
01/31/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The contractor installed pavers. They have a 5 year guarantee on all work. I contacted *********************** from **** Beach Contracting multiple times about improperly installed pavers. I wanted them level since a pavilion and outdoor kitchen was going to be installed. They were installed with a pitch and I was told that a different owner told them they had to be installed that way. Water now runs into my kitchen and under a refrigerator when it rains. I was also told that if I paid the final invoice they would come out and remedy it. That was April 2nd 2022. I was never contacted after the final payment was made. On January 15th 2024 I contacted the main ****** of **** Beach Contracting about multiple area's that have settled considerably, some areas 3/4". I was told that they settled because of lawn equipment which any reasonable person would expect a lawn mower to be able to drive on pavers. All this was determined without a visit. I did not accept this response since the largest area that settled was in the center field of the work. I was told by the owner they would look at it and give me a price to repair. There was no abuse and they clearly did a substandard job and are now refusing to return any calls or send someone out to inspect.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.