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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Hired to detail my truck. Basically ruined my bumper by burning the edges. Told me he ran out of chemical and he had to get more and return on a later date. Tar and gravel still left in all my wheel *****.. bumper looks like a child did it.. paint turned yellow from the paint thinner he used and blamed it on someone else. This ******************* cant own any of his mistakes..Never to return. Paid him in full $950. Unfinished job and throughout the last couple months had stories and excuses of why he cant get back to me.. then told me hed give me $300 back.. never received a dime. I have all of this in a text message. Basically got ripped off and he went about his life. Text after text of how he was going to make it right.. to just nothing. Awful business owner and person. So I dont know what to do. Figured I report him here and I hope he goes out of business and or no one ever uses him. I hope someone can help me get a resolution to this.Business response
05/18/2023
To whom it may concern,
So this matter has been resolved between myself and the client. He said he would take down the complaint. Please let me know when it has been removed.
Sincerely,
***************************
Platinum mobile Detail LLC
**************
Business response
05/18/2023
To whom it may concern,
So this matter has been resolved between myself and the client. He said he would take down the complaint. Please let me know when it has been removed.
Sincerely,
***************************
Platinum mobile Detail LLC
**************
Customer response
05/19/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*****************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.