Business ProfileforDiscovery Point Child Development Center #41

Not accredited. Run like a business. Provides no documentation of behavior. No cameras in the classrooms, like the other discovery points in the area. Edit: despite ending my relationship with them, they have billed us with no explanation of charges (despite losing my card). Fraudulent charge? Also, going through my sons clothes after getting home from their care, I have found ammonia on one set. What ethical business that cares for children allows staff members to pour cleaning strength ammonia on a child's clothes. I received no documentation about that either. With no formal education background and no continuing education, we were allowing people with there "experience" care for our children. I explained everything about the difficulties with my oldest, they accepted my money. Instead of providing real education that includes behavior and social-emotional, they gave him a label "autism", poured water and ammonia on his clothes to prove accidents, and then fraudulently charged my account. "Real Professionals" My baby's head was tilted to one side. How doctor said it was from not alternating sides, and not being allowed to sit supported. Thankfully it has been fixed with real care from real professionals. Despite the difficulties and challenges my sons have faced, I communicated this to an accredited facility. My baby's neck is no longer tilted to the side, and my "autistic" son is thriving, and the behaviors that were so challenging are being addressed and eliminated by understanding people with real education and empathy. Does your child have "issues" at this establishment? It may be the care providers. My sons are nowhere near perfect, but professionals with education and training in childhood education will be able to handle your children. Take a look at the population they serve. Are they being discriminatory to hang on to their license? (While accepting public funds for vpk). I'm going to do some more digging. I don't even know if I've seen their License with names on it.

As the owner of our truly wonderful and award-winning center, I cannot read this review without feeling the overwhelming duty to respond. In our 15 years of service, we have earned the reputation of being a very loving, compassionate and proud family-owned preschool. We have provided dedicated and unwavering care and education for over 4000 children. Some of your points and comments are so off base that the terms "libel" and "defamation" quickly came to mind. Even though you try to insult my staff by saying we possess "no formal education background and no ongoing education", you are horribly incorrect. The lead teacher who tried her best to help you indeed has a four-year degree and extensive experience in the school district as a certified ESE instructor. The owner is also a 15-year licensed Director and is proud to have earned his BS degree from Florida International University. Our current staff has over 200 years of combined childcare experience. The owner and my two directors alone have combined for over 50 years' experience. Obviously, we have been licensed since our inception and the license has always been displayed in our lobby. Feel free to do as much digging as you wish.
I would like to point out to everyone reading this a couple of important facts. These kids were in our care for a total of roughly 66 hours! I was forced to disenroll this family so that we could provide the proper care to the rest of the children in the classroom (which at the time only had 12 kids per day in average attendance with TWO teachers). Perhaps the most important fact is that this parent wrote us an extensive note about her oldest child's behavioral concerns at the time of enrollment. Some of the quotes verbatim are: "He is a space invader-he doesn't know how to interact". "He can be rough with other kids". "He doesn't know how to share" and "ignore the scream,cry unless he is bleeding". "He has peed on himself on purpose at home" when he is "not getting his way". All these warnings sadly came to fruition, which is why I informed you that we would have to disenroll your son. Not only was he throwing himself to the ground and urinating intentionally numerous times a day, but he also constantly bullied the other kids by knocking over their toys, ripping items from their hands, pushing them and throwing himself on others, etc. This behavior was aggressive, constant and well documented by my staff. It lead to several classmates crying on a frequent basis. We also received at least one parent complaint specifically naming this child and his behavior. Her son had said he didn't want to return to Discovery Point because this child had been "mean all the time". We ended up having to call this other parent and informing her that the other child was no longer in our care.
In the few days your oldest son was here, he intentionally soiled himself around 25-30 times. At one point, this parent had to send a friend in with additional clothes as he had soiled 5 pairs of clothing in less than 5 hours. My teachers also noted that on at least one occasion, several urine- soaked bagged-clothing had been left behind. We have NEVER used ammonia in the cleaning of our building. For you to say that we poured ammonia on any child's clothing is clearly defamatory and perhaps libel. I realize most rational people reading this will know what urine-soaked clothing smell like.
Lastly, I will quickly address your nonsense of your child's "tilted head". You informed my infant staff (the day before your last day), if they could hold him so his head could lean the other direction. They happily agreed to do so. Obviously, this "condition" developed long before the few days he spent in our care.
In closing, you said, "take a look at the population they serve". "Are they being discriminatory to hang on to their license?". This makes absolutely no sense at all. What is wrong with the population that we serve? We love the population that we serve. We have the most wonderful families, staff and children in our care. Our backgrounds are diverse in every way, yet we all want what's best for our children. We have provided tremendous care for every type of child you can imagine. We do draw the line when a child's tantrums, intentional peeing on themselves and bullying has a negative effect on the other children enrolled in this private preschool.

My son is 4 years old. Because of covid and limited family in the area, he has not been around large groups of people, in school, or in a classroom. I also requested on several occasions a napping room. One staff member said that it would be possible. Despite being informed of all of my son's behavioral/social/emotional "issues", they took our $150 deposit and payment for 8 days (my children were only there 7). Despite being assigned a napping room, he was "bumped" to a non napping room. The way it was explained to me was that he was "bumped" because of kids they knew got the spot. "Ethical".
They then labeled him autistic and a bully. He was not disenrolled, I pulled both of my children from their "care."

Please read the center's response. It has been said that his behavior is "well documented". They provided me with no documentation, just anecdotal evidence about his behavior. Nothing on paper (for me to give to a neurologist). The center director said to me that no one had ever asked for documentation before, and I provided an abc chart for them to use, so that we could determine what the triggers for the tantrums were. It was never used.

I had to express to the staff to alternate arms when feeding. I had to tell them to do that. It is not standard practice to alternate feeding sides at this site.

My 4 year old son is now labeled an "bullly" by these people (Libel). I was never made aware of these allegations. Being a victim of bullying in my past, and being a certified teacher, I would have never had allowed this.
Any person with a nose can tell the difference between urine and cleaning strength ammonia.
25-30 accidents is indicative of the lack of documentation.
Thankfully, both of my sons are in a healthy, accredited facility and are thriving.
It is clear that my 4 year old in particular was not cared for or loved with their overwhelming "experience".

Please do your own research about providers. I wasn't surprised about what I found when I researched this facility.

https://caressearch.myflfamilies.com/PublicSearch


With no formal education background and no continuing education, we were allowing people with there "experience" care for our children. I explained everything about the difficulties with my oldest, they accepted my money. Instead of providing real education that includes behavior and social-emotional, they gave him a label "autism", poured water and ammonia on his clothes to prove accidents, and then fraudulently charged my account. "Real Professionals".
I wanted my sons to be a part of their family.
This is the treatment we received.