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Find a Location

Chevrolet of Wesley Chapel has 1 locations, listed below.

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    Business ProfileforChevrolet of Wesley Chapel

    New Car Dealers

    At-a-glance

    Customer Reviews

    1.11/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    26922 Wesley Chapel Blvd, Wesley Chapel, FL 33544-8409
    BBB File Opened:
    1/16/2014
    Years in Business:
    11
    Business Started:
    5/23/2013
    Business Incorporated:
    5/23/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of VF-1066817-1 for this business, issued by Department of Motor Vehicles-Tallahassee

    These agencies may include:

    Department of Motor Vehicles-Tallahassee

    2900 Apalachee Pkwy # B441

    Tallahassee FL 32399

    (850) 617-2000

    BBB records show a license number of MV89334 for this business, issued by Florida Department of Agriculture & Consumer Services

    These agencies may include:

    Florida Department of Agriculture & Consumer Services

    2005 Apalachee Pkwy

    Tallahassee FL 32399

    (800) 435-7352

    https://www.fdacs.gov

    BBB records show a license number of MV9908529 for this business, issued by Florida Office of Financial Regulation

    These agencies may include:

    Florida Office of Financial Regulation

    101 E Gaines St

    Tallahassee FL 32399

    (850) 487-9687

    https://www.flofr.com

    BBB records show a license number of W158269 for this business, issued by Department of Financial Services

    These agencies may include:

    Department of Financial Services

    200 E Gaines St

    Tallahassee FL 32399

    (877) 693-5236

    https://www.myfloridacfo.com

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Wesley Chapel-C, LLC
    Business Management
    • Glenn (Stewart) Moody, Administrator
    • Nick Dorsey, Service Manager
    Contact Information

    Principal

    • Glenn (Stewart) Moody, Administrator

    Customer Contact

    • Ms. Melissa Hedge
    • Glenn (Stewart) Moody, Administrator
    • Nick Dorsey, Service Manager
    Additional Contact Information

    Fax Numbers

    • (813) 995-6222
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    15 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/03/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Truck broke down on a trip from ******** to *******. Truck is only two years old. After about 3-4 days of supposed investigation, they told me that the engine would have to be replaced and it would cost $29,000. I had to fly home to ******** and drive back down with the trailer to pick up my truck, drive back (very dangerous trip). A diesel mechanic looked at the truck and ascertained the problem. A fuel pump (approx. $2-3,000 to repair. Because I believed the dealer the truck was completely dismantled and now has to be reassembled. They said that they followed the ** protocol in order to diagnose the problem. All they had to do was check the fuel pump. I now have to get that fixed and would like to be reimbursed for the parts for that (approx. $3,000), for the flight and the gasoline for the round trip to pick up the truck ($500).
    Read More

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jeannie S

    1 star

    07/12/2024

    Took my truck in for a broken motor mount didn’t even make it home and it went into limp mode. The ESC went off. Had my truck towed to the dealership called told me that my throttle body was bad but they were going to try and clean my throttle body, first of all if it was bad in the first place why try and clean it just replace it up after they cleaned it supposedly went to drive it the next day to Wesley Chapel and broke down same problem so I was close enough to the dealership so I drove it over there having to pull off the sides of the road multiple times to restart my truck so that I could drive it there and look at my truck so then I had it to another mechanic shop and they informed me that my throttle body was completely unrepairable. They needed to replace it but before they replaced it, they cleared drove it for engine cycles and the code tripped again they cleared. It drove it again for engine cycles Came on again, so then they replace the throttle body and no problems sense they also told me that that’s more than likely what the mechanics at Wesley Chapel Chevrolet did to my truck. All they done was reset the code so that I could drive it and I know there’s people nowadays that are there for a check or ones that actually likes to work . so I went back to Wesley Chapel of Chevrolet. Talk to the general manager general manager sent me to the service manager. The service manager had me talk to one of their mechanics and I explained to them the whole problem and naturally, they said that those were the steps that they had to take, and they put everything in writing in the computer and their words to cover their butt , but it doesn’t with me because they charge me for work on something that they told me was broke in the first place so I will never take my vehicles back here again if you like to play lottery and just throw your money away, this is the dealership for you nothing but a big scam I just wish Wesley Chapel Chevrolet would man up and make it right


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