Customer ReviewsforPet Paradise-New Tampa LLC

I have found online about pet paradise and it seemed to be a good place to leave my pet to play.

I then called the coconut creek location and spoke to Angelica who asked me for my dogs vaccines record. She then told me he was missing 2 shots. She also had mention they had a vet there and he could give him his shots.
I then spoke to one of the vets who said to leave him in the morning that they would grab him and give him the 2 shots he needed in the morning in order for him to play, I agreed and also schedule a bath.

I called the place at almost 2pm and they told me he could not take his bath because he did not take his shots.

When I came to pick him up, I also found out that not only he did not take his shot and did not take his bath He WAS LOCKED UP THE WHOLE TIME AND DID NOT EVEN PLAYED !!!!!!!!

Nobody from the front desk called me to say he was going to be locked up from 8am to 2pm for not having his shots !!!!!


This was by far the worst experience I had leaving my dog at a place they were supposed to be having fun.

First mistake - giving me wrong information
Second mistake - not calling me to say the vet could not give him a shot in the morning.
Third mistake- zero communication on their part with me !!!

Tiffany who said she was a manager came out and only said she was sorry after my dog was on basically locked up from 8am to 2pm !!!!

If I was Informed he could not play I would never had left him there !!!!!

This is an abuse to animals ! I will post this in every social media available !!!!

Horrible service !!!!!!!!!