ComplaintsforMelbourne Oriental Market
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Complaint Details
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Initial Complaint
01/11/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Date: 1/5/24 Cost: ***** Descriptor: Sales of Asian foods and products Issue: Multiple items had no prices and after checkout, the items were marked up significantly higher than normal. We bought Sapporo Ichiban **** Mein 5 Pack. They charged us ***** for it. Normal price is ****. We bought a package of ******* Mild ***** Mix. They charged ** *****. Normal price was ****. We also purchased Salmon Rice Seasoning which was actually marked at ****. No idea how much the taxes she charged us were. They sell food items and have a small dog that sits on the counter during checkout which is a health concern. The dog is aggressive towards children and has a tendency to snap at customers which is a safety concern. The lady cashier is rude, dismissive, and mean. The husband follows you around the store trying to get you to buy more and more things, never once letting you see the prices. We have not contacted the business for resolution. They did not provide a normal receipt and only a credit card slip of the transaction so there's no way to return the items.Business response
02/02/2024
Please contact our business for the respond. If you haven't contacted our business for solution, how can you contact BBB for dispute your money for all the food, you took and ate? Because all your complaint isn't true and useless.Customer response
02/15/2024
I did not see the original email. You consider this response from the store as good faith? That my complaint is not true and useless?
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.