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Find a Location

Family Shepherd Home has 1 locations, listed below.

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    Business ProfileforFamily Shepherd Home

    Dog Breeders

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1330 13th st, West palm beach, FL 33401
    BBB File Opened:
    3/23/2022
    Business Management
    • Customer Service Manager
    Contact Information

    Principal

    • Customer Service Manager

    Customer Contact

    • Customer Service Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/12/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    On May 20th I **ntacted a place called Family Home *******. I told a man named Terius ****** I was interested in a puppy he had for sale named Zeus. He **ntacted me right away and said the price of the dog would be 850 due to air fare. I agreed and sent the money through Zelle. He called me insisting I give him my Zelle ac**unt info. I told him it was not necessary since I had **ntacted Zelle and they said the money was sent and received. He called me back later and said it was all arranged and I would get my puppy the next day. Later that evening I got a call from a man claiming he was with an insurane ** and I had to pay ****. for the dog to fly. I told him I didn't have that much money. He told me if I refused to pay the dog would be sent to Quarantine and i would have to go to **urt in ***** to answer dog abuse charges. I called **************** and explained the situation to him. He asked if I **uld pay half of it. I told him no. I asked him to please get the dog back and jyst refund my money. He told me no and stopped taking my calls I live on a fixed in**me and ****** dollars is a lot of money for me. Can you please help me

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gena H.

    1 star

    07/19/2022

    This is a serious scam. This business is a fraud. I been in contact with them for a day before they quoted me money for a puppy 600 plus shipping of 250 of a total of 850, and sent me the pictures. The business LOOKS LEGIT BUT ITS NOT!!! Seemed legit until they sent me a random text about payment. This went to a different phone number which was odd. They sent me another random number, and an email. My bank kept flagging everything as fraud. So I told them I had cash app and that turned into cash app flagging it at fraud. I tried contacting cash app. These people then wanted me to send it as bitcoin. I asked them how about a wire tap or a cashiers check since its verified. They told me to no and to go buy **** gift cards. Thats shady, told them its shady, they said they do it all the time THIS IS FRAUD PLEASE dont BUY FROM THIS COMPANY! This is fraud!

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