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Find a Location

Comfort Inn has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Comfort Inn

      1901 Palm Beach Lakes Blvd West Palm Beach, FL 33409-3503

    Business ProfileforComfort Inn

    Hotels

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1901 Palm Beach Lakes Blvd, West Palm Beach, FL 33409-3503
    BBB File Opened:
    4/9/1998
    Years in Business:
    48
    Business Started:
    1/1/1976
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 200907647 for this business, issued by Palm Beach Tax Collector

    These agencies may include:

    Palm Beach Tax Collector

    PO Box 3715, 301 N. Oliver Ave, 3rd Flr

    West Palm Beach FL 33402

    (561) 355-2264

    https://www.co.palm-beach.fl.us

    Alternate Business Name
    • 88 Palms Hotel & Event Center
    • Choice Hotels International
    • Ramada West Palm Beach Airport
    Business Management
    • Mr. Leslie Small, General Manager
    Contact Information

    Principal

    • Mr. Leslie Small, General Manager

    Customer Contact

    • Mr. Leslie Small, General Manager
    Additional Contact Information

    Fax Numbers

    • (561) 686-6177
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Traveling soon? Shop smart when booking a hotel room

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Riley B

    1 star

    03/25/2024

    if I could give this room zero stars I would. They changed their name from Ramada Inn to 88 Palms because of how s***** they are. I stayed at this hotel and did not feel safe. I was barely in the room. I hold a MM card. I received a "smoking charge" due to in the trash can having "marijuana equipment". This is discrimination against people who hold the MM card. They can look inside the trash can and state the room smells like marijuana and charge you for smoking in the room. I never self safe in this hotel. I checked in after 5:30 pm and checked out at 8 am. I checked into my room where the door would not lock, the water would not turn hot and the room was filthy. I had no choice to change my room as I booked with Hotels.com. I checked in and left within an hour of my check in. I did not return til close to midnight and left as soon as I opened my eyes. There were people hanging outside the hotel all night. The only proof of my MM is the trash can. They can state they smelled it but they state this just to be able to take your money. I called and spoke with *** the manager but they refuse to reverse the charge. I have stayed at many hotels, in many states including states where MM is not legal and have never had an issue like this. This is absolutely discrimination and any one who hold their MM card should never EVER stay at this hotel.

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