![](https://m.bbb.org/prod/ProfileImages/e8a4fe21-053d-4a13-a5a5-aef9528d3bec.jpeg?tx=w_150)
Customer ReviewsforWright's Impact Window & Door, LLC
110 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Ronald A
5 stars07/22/2024
Victor and his staff did a remarkable job. They did two days work in one day and couldn’t have done a more efficient along with a completely professional job. My wife and are more than satisfied with the finished product, but the installation was flawless with the friendliest group.Review from Joseph B
5 stars07/16/2024
Professional and top quality work and workers. Would absolutely recommend to friends and familyReview from Deb B
5 stars07/16/2024
******, Pez,*****. And the crew that did the paint. They all did a wonderful job.Review from Wendy R
5 stars06/28/2024
I recently had the pleasure of working with Wrights Impact ************************************************* and I couldn't be happier with the experience. From the start, my salesperson ********************* was incredibly helpful and always available to answer my questions, making the entire process smooth and stress-free. When it came time for the installation, project manager ******************************* did an outstanding job. His professionalism and attention to detail ensured everything was done perfectly. The new door looks fantastic and functions flawlessly. I highly recommend Wrights Impact ************************************************ for their exceptional service and quality work.Wright's Impact Window & Door, LLC Response
07/05/2024
We are delighted to hear that you had a great experience working with our team members, ****** & *****, on your impact door project. We'll be sure to pass along your kind words to them and our entire team. At Wrights, we take pride in providing our clients with the best possible service and quality workmanship. We are thrilled to have exceeded your expectations and look forward to continuing to work with you in the future. Thank you for choosing Wrights and trusting us with your project.Review from Jeff W
5 stars06/27/2024
Just finished my second project with Wrights Windows.. My salesman, ********************* was very thorough in his recommendations and I got exactly what I was hoping for. The iinstallation team was efficient and meticulous. I will definitely recommend them to my friends and neighbors. These guys are true professionals..Wright's Impact Window & Door, LLC Response
06/28/2024
Thank you for taking the time to leave us your feedback. We're thrilled to hear that ****** was able to provide excellent service during the whole process. At Wrights, we pride ourselves on our team's attention to detail and commitment to customer satisfaction. We'll be sure to pass along your kind words to ****** and our installation team. Thanks again for choosing and recommending Wrights, we hope to work with you again in the future.Review from Justin V
5 stars06/26/2024
Installers were great! Very punctual and hard working. Very nice guys.Wright's Impact Window & Door, LLC Response
06/28/2024
We appreciate your kind words, and we are glad that you had a wonderful experience with Wrights. We take pride in providing excellent customer service, competitive pricing, and high-quality products. It was a pleasure working with you to make sure your installation went smoothly and hassle-free. Let us know if there is anything else we can do for you in the future. Thank you for choosing Wrights!Review from Jaime G
5 stars06/25/2024
Professional, quality products, talented installers, and solid communication. They set the right expectations from sales to post-inspection and I'm satisfied with my experience. Would recommend.Review from Eileen T
5 stars06/19/2024
The whole removal and replacement of the windows went very smooth, and the workers were all very polite and check things several timesReview from Denise P
4 stars06/13/2024
I had two active projects: my ************* a half mile apart. **** arrived on time, had all necessary pictures, permits and paperwork required to meet with the fire and county inspectors for the final walk-through. He communicated all updates regarding the inspectors arrival time, as they became available. After inspection, he removed the stickers, cleaned the ******************************************** and replaced all ******************knacks for my Mom. He was friendly, personable and professional. ****** ************************************************ is fortunate to have him. Additionally, ***** & **** were involved in our project and when on-site, they arrived as promised and made my Mom comfortable & secure during the process. The company: It was a very long process due poor communication; the salesperson was the go-between. He and I didnt see eye-to-eye so he was unable to hear me. It resulted in a communication breakdown between the project manager, the office staff and their lawyer (surprise!). Their lawyer understood me in the first conversation. ************************** (Project Managers) then assumed responsibility for both projects. They completed a short punch-list and inspection was finally scheduled. We passed in the 1st time!Wright's Impact Window & Door, LLC Response
06/21/2024
Thank you for taking the time to share your feedback with us on your two projects. We are thrilled to hear that you were impressed with our team's attention to detail during the installation and inspection process. We are dedicated to providing top-notch service and ensuring a hassle-free experience for our customers, so we will work to ensure that our communication is clear and thorough during the sales process as well. We appreciate your kindness towards ****************** and ***** and look forward to being of service to you in the future. Thank you for choosing Wrights for your home improvement needs!Review from Jessica P
5 stars06/10/2024
Wrights handled the entire process from start to finish with the utmost professionalism. From the design to financing and installation, I am blown away at how easy they made it for me. I live in an HOA, and Wrights handled everything. The 2 guys that came to install must be angels because not only did I feel ?? comfortable with them in my home, the job itself is pure perfection. I dont even need to touch up the paint. Do not hesitate to go with Wrights!Wright's Impact Window & Door, LLC Response
06/21/2024
Thank you for taking the time to share your experience with Wrights Impact Window & Door. We are thrilled to hear that you are happy with our team's services and products and appreciate your recommendation. At Wrights, we pride ourselves on providing top-notch services to all our clients. We will share your kind words with the installation team. If you ever need our services again in the future, please do not hesitate to contact us. Thank you again for choosing Wrights!
Customer Review Rating
Average of 110 Customer Reviews
Contact Information
7816 S Dixie Hwy
West Palm Beach, FL 33405-4820
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.