Business ProfileforBrooks Moving & Hauling
Additional business information
1.) Brooks Moving and Hauling is a veteran-owned andoperated moving company that has been providing 5-Star service to customerssince 2016.
2.)Florida’s #1 Trusted Movers
B.)#1 Rated Moving Company in South Florida
C.) Enjoy the ease of your next move with the #1 ratedmoving company near you!
BBB found that these claims were in violation of the BBB Code of Advertising. As of
At-a-glance
Related Categories
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 1500 N Florida Mango Rd Ste 12, West Palm Beach, FL 33409-5215
- BBB File Opened:
- 1/18/2023
- Years in Business:
- 2
- Business Started:
- 4/6/2022
- Business Incorporated:
- 2/1/2021
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- FDACS, FMCSA, MC, PBC
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- South Florida Moving and Hauling, LLC
- Hours of Operation
Primary
- M:
- 7:00 AM - 6:00 PM
- T:
- 7:00 AM - 6:00 PM
- W:
- 7:00 AM - 6:00 PM
- Th:
- 7:00 AM - 6:00 PM
- F:
- 7:00 AM - 6:00 PM
- Sa:
- 7:00 AM - 6:00 PM
- Su:
- Closed
- Business Management
- Mr. John C Hamilton, CEO
- Contact Information
Principal
- Mr. John C Hamilton, CEO
Customer Contact
- Mr. John C Hamilton, CEO
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
6 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/28/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Bruce G
04/06/2023
Brooks Moving & Hauling Response
04/07/2023
I'm sorry to hear about your negative experience with Brooks Moving and Hauling. It was certainly a difficult move for you given the condition of the house, and the lack of communication and coordination from the crews only adding to your stress.
On the other hand, it's great to hear that other companies took the time to come out in person to do their estimate, as this shows a commitment to understanding the full scope of the job. It's understandable that you suggested someone come to your house, and it's unfortunate that we didn't take your suggestion into account due to the size and distance from our office. We will make sure we have our virtual survey option available to all customers for situations like this in the future.
We are grateful that despite the challenges we faced, the company was still able to get the job done, nothing was broken or damaged and that you were able to settle into your new home. If you have any suggestions on how we could improve our services, please feel free to share your feedback with our customer service team in the hopes of improving our processes for future customers.
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