Business ProfileforMittleman Eye Center P.A.

Review for *************************************, OD and Mittleman Eye:I recently had an appointment at this clinic and encountered several issues that were disappointing:Communication: The scheduling process was fraught with mistakes. On multiple occasions, my appointment was scheduled incorrectly, causing unnecessary inconvenience.Examination: During my visit for a contact lens exam, I was surprisingly tested for glasses while still wearing my contacts, which seemed out of place for the specific purpose of my visit.Glaucoma ********* clinic required me to undergo a glaucoma test before my vision test. While I understand the importance of such tests, I was not informed beforehand that my eyes would need to be dilated. This unexpected procedure affected my vision for the rest of the day, resulting in the loss of a day's work.Wait Time: Despite the aforementioned scheduling errors, when I finally had an appointment, I wasn't informed that I would be seen at the end of the day. The wait was excessive and not communicated upfront.Professionalism: Upon discussing these concerns with ******************, I felt dismissed. After mentioning my intention to leave a review detailing my experience, she declined to continue the examination.While I value the importance of comprehensive eye care, the experience was frustrating. Clear communication and a patient-first approach are essential in medical settings, and I hope future patients receive better service.