Business ProfileforSeacrest Services, Inc.

01/01/2023 $228.00, 01/04/2023 $228.00, 01/07/2023 $228.00. I have my payments in automatic with my checking account information. However in January I got a letter for being late I contacted. Seacrest, left many messages to the accounting office, no calls were returned, no letters, no emails. Went to my local office at the club house at Meed HOA. showed the letter to ******************** and she said that there was probably an issue with Seacrest database as some customers have reported the same issue. July 20/23 I received a letter from **************** collecting the owed amount and intent to lien.I emailed the lawyers office to dispute the late fees, interests and lawyers fees. Because my payments are in automatic, I assume that everything is being taken care of. because of my health condition and treatments for breast cancer, work and taking care of my elder mother I don't have the energy or time to be making payments every month. I just make sure there are enough funds to cover the payments.Checking with my bank no payments were indeed posted for the months mentioned above. Checking the association website( Clickpay ) there is a letter that mentions there is an issue caused by the vendor ( Seacrest Management) that in case my payments wont go thru I need to make a one time payment and restart my automatic payments.That is the only communication I got about problems with payments. Other than that I haven't received any further letters from Seacrest other than back in January for being late.They haven't exhausted the proper communication steps, customer service is horrible as they don't return my calls. They made changes and they don't assume responsibility and put the problem on me by reporting my debt to a collection agency. I have no problems paying for what I owe $ ****** but I wont take responsibility for late fees, interests and lawyer's fees. Dealing with Seacrest is terrible as they don't care for customers, even when we pay so they can be working.