ComplaintsforGold Coast Vacuum, Sewing, & Air Purification Cent
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Complaint Details
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Initial Complaint
09/15/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I dropped my Babylock Imagine Serger sewing machine off for a cleaning in April 2021. When I called weeks later I was told the Gold Coast Sewing had been sold and they were renovating, they would contact me once they had taken care of my machine. I called again and the recorded message said the shop would be closed until August 18th. The answering machine left no option for a message. After August 18th I called and spoke with Chris, he said he couldnt fix my machine, no charge, come pick it up. It is a distance for me, I went to the shop September 5th, there was at paper sign on the door: Closed from Sept 3-13th. I called on the 15th, the answering message says they will be open on Sept 13. No opportunity for a message. I want my machine back. It is worth up to $1000 used on EBay. I don't want to have to replace that machine or lose any money.
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Contact Information
770 S Military Trl STE I
West Palm Beach, FL 33415-3962
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.