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Find a Location

Package Plus Xpress, Corp has 1 locations, listed below.

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    Business ProfileforPackage Plus Xpress, Corp

    Express Shipping Services

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2215 SW 59th Ter, West Park, FL 33023-3052
    BBB File Opened:
    6/1/2022
    Business Management
    • Ms. Ann-Marie S Baker, Vice President
    • Rebekah M Baker, Vice President
    • Malachi E Baker, Vice President
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/01/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    After I sent my goods to him which include (I have attached receipts of the itemized invoice) he told me he shipped the goods on April 8th 2022. On April 20 2022 I called ****** and he told me he hadn't heard any word from his third party who is the one that was going to go the shipping harbor in ******* and get my goods. We called him back the April 24 and asked if he heard anything from his 3rd party and he said "no word yet and there seems to be a delay". On April 25th he told me that he experienced some issues and he wasn't able to ship my goods on the April 8. This is the first lie. he then told me that it would definitely be in the country (*******) April 28th. My son in jamaica called him on the April 29th and asked about the delay and he said on May 2nd everything would have been sorted out. On May 4th I called him and he told me the same thing that there was a hold up at the shipping doc in *******. He gave me another excuse that May 9th we would receive it and again my son nor my daughter in ******* did not receive the items. He then told me I need to provide receipts of all the items purchased, and I did provide him with them. He explained that the custom officers in ******* are holding on to our goods specifically our 3 TV sets. He never told me why and only said these checks hold *** are random. I gave him all the receipts he requested. He told me on the May 16, that we should look out for a delivery on May 18. STILL NO PACKAGE. Now he has stopped responding to all my calls or text messages. I have attached all receipts of my purchased goods, picture proof of some of our goods that he sent us showing that he received our goods in *******, invoice that he sent showing ** he shipped our items and some screenshots of our phone texts. This man is a LIAR and is involved in a fraudulent business scheme. Please help me. The pictures that say "payment sent to *******" are all the Zelle transfer I made to his daughter who is employed by him.
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