Business ProfileforMoving Claim Services

I was required by ************ Moving and Storage to send my claim for damaged items through MovingClaims.net, which I did. It took several attempts with no success and after jumping through their many hoops and filling out the exact same paperwork multiple times, I finally had to mail my 14 page "Claims Procedure Package with the limited photos they would allow, This process started in November 2023. I finally received an email on a Settlement of ******************************* Release of Liability offer of 60 cents per pound at $166.00. I have asked them repeatedly (exactly 30 emails) requesting an itemized list that shows how they calculated their settlement amount of $166.00. They continue to send a standardize form continuing to ignore my questions as to how they came up with this settlement. My claim was for 14 damaged items with a total weight of 893 pounds. Using their stated coverage at the 60 cents per pound, I would expect to recover $535.00 ( 893 x 60) according to the Bill of Lading/contract.I received a statement from Moving Claims "In case you find the settlement offer from your carrier unsatisfactory, you are required to submit an ONLINE DISPUTE LETTER REQUEST aiming for a more favorable resolution" which I did Moving Claims came back with another Settlement of Claim stating "after careful evaluation of your claim this settlement has been found in the amount of $81.00 and to maintain our high level of customer satisfaction, *********** ********************** is willing to compensate you an additional $50.00 to the $81.00 the total settlement has been given in the amount of $131.00-COMPANY FINAL OFFER" This offer (less than the original of $ 166.00) of $131.00 vs the claim amount of $535.00, this is their more favorable resolution? After 30 emails to date (last being May 31, 2024) to get the moving companies obligated compensation, I have yet to see a more favorable resolution offer or explanation of their valuation of claim for this low-ball compensation.