Business ProfileforSumter Tire & Auto, Inc

A tire was purchased from ****** Tire on July 13th for $149.12 we were advised by them that they did not have the tire size that we needed but they had something that was close to it that would work for the vehicle so we purchased it Sunday July 16th this tire that we purchased from them blue and shred it basically to pieces while we were driving on the road back from our road trip this was on Sunday we had to find a tire shop that was near that was open on Sunday to replace the tire in which we did which was at ***** Tire Center they did not have a new tire but they did have a used one which was $65 and which we purchase to get home on Monday when I got home I contact ****** in reference to the tire blew out issue they stated that it was a hazard issue warranty so contact their Hazard Department eye contact has a department they stated to find a local tire shop that was near me that had the tire that I needed and to make an appointment with them in which I did and have the tire shop to contact them when I arrive for further instructions and for payment upon arriving there at the tire shop the warranty company which is the hazard company decides that they're not responsible for the replacement of the tire they tell me to contact ****** I contact ****** ****** told me that they were contacting the hazard warranted company and will give us a call back they stated that the warranty company did not want to replace the tire because the tire size was smaller than the other tires that were currently on the vehicle in which they knew this already so ****** doesn't want accountability neither does the hazard warranty company but we were told that the tire that was going on the car was a little bit smaller than the tires that were currently on there by a tab but it will work we did not expect the tire to blow out in 3 days and we barely drove the car you know when we got to Clewiston you know I am very upset that no one wants to take responsibility we had to pay an additional $129 today and 22 Cent to get a new tire put on there by **** ******* in which somebody ****** or the hazard warranty company should have been responsible for and nobody wanted you know wanted to take responsibility for that tire and we were told by ***** that the tire was actually dry rotted so I'm just trying to figure out how will you have a customer to pay for a tire they only had it 3 days the tire went out on them and this tire was not much smaller than what was already currently was supposed to be on there and nobody wants to take responsibility for what occurred and we were out of 360.00 total that was 149. 12 from ****** $65 from ***** for a used tire and $129.22 today from **** ******* if Warranty company didn't want to cover the tire replacement ****** should have been willing to reimburse us or replace the tire with the right size since we were advised by the person that was installing a tire that the tire will work for the vehicle it just was you know a tad bit smaller they should have at least gave us a courtesy replacement that doesn't look well for their business when you have someone out of town traveling and do business with a company and they don't accept accountability for their actions