Business ProfileforPride Catering FTL LLC

Pride Catering FTL LLC was hired and paid to cater a Saturday night affair for 106 people. They were hired with a specific menu agreed upon and a set amount of staff members to work the event. They showed up hours late, with less staff than paid for and without the food for the event. They attempted hours late to serve other food items that were not only inedible and partially frozen but not any food we had discussed or paid for. Further, the little bit of food they attempted to serve was no where near enough for even 1/4 of the people we paid for at the event. After several times speaking with the catering manager they were asked to leave the catering venue by not only my husband and myself, who hired them, but by the venue manager as well who said in all his years in the culinary field he had never seen such a display of shameful workers in the catering field. We were MORTIFIED and had guests upset. Some even left because there was NO FOOD. We had the additional expense of last minute ordering $630 worth of pizzas just to try and feed people. This was no way to have a semi formal Saturday night affair and it was certainly not what I paid for or contracted with Pride to cater for us. This company should not be in business. Planning with them was a pleasure but the execution of the actual catering was nothing but excuses. Right down to the missing chargers, plates, knives, table cloths that did not fit and food that was not only ice cold when attempted to be served but not the food we ordered or paid for. Most trays put out were empty and despite a set menu and set number of staff members, PRIDE was also made aware that no shellfish or pork items should be served. When they were scrounging to serve anything hours after food should have been ready they put out frozen shrimp. Due to severe allergies this was beyond unacceptable and that is when they finally packed up their empty cold trays and left. I have requested a full refund which has not come