Reviews

This profile includes reviews for Eat Clean LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Eat Clean LLC has 2 locations, listed below.

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  Eat Clean LLC

  14970 SW 70th Pl Davie, FL 33331-3916

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  Eat Clean LLC

  9175 NW 37th Pl Coral Springs, FL 33065

Review Details

• Review fromLeif D

  Date: 05/02/2025

  1 star
  If I could leave zero stars I would. I was only on my second week with this company ordering food and that's where the problem started. I received the first week just fine but starting in week 28 meals were supposed to be delivered on Tuesday 4/29. It's Friday 5/2. I have no meals and have spoken with customer service more than four times and use the online complaint section multiple times only to get no help. I was promised overnight meals when I spoke to them on Wednesday only to never receive them. I have been told multiple times somebody would call me back and nobody has. And reading reviews they steal a lot of people's money and should be shut down immediately. They refuse to give you any help so now I received no meals and I'm out close to 100 bucks

• Review fromarline r

  Date: 04/15/2025

  1 star
  I am a senior citizen who spent my weeks allotment of money on an order from Eat Clean. I ordered plant based food from their ******** page and they sent me all chicken dishes. I have contacted them countless times but they keep arguing that I left it up to automatic selection. I did not. Then they say timer must have run out. The emotional pain they caused me as this has been going on for weeks is unconscionable. They ought to be ashamed of themselves. All they had to do was give me a refund, take a new order and they would have had a continuous customer. No they have a disgruntled customer who wants to warn others to know about their shoddy practice.

• Review fromElizabeth K

  Date: 04/08/2025

  1 star
  ******** customer service. They sent the wrong food, did not respond for over a week, then it was an automated e-mail. Stay clear of this one.

• Review fromTiffany K

  Date: 04/04/2025

  1 star
  Thieves! Do not order from this company. We received on meal delivery, on that same day I was charged for the following week. I called to cancel because we didnt have the chance to try their food and I was told I would be refunded. If we liked the food I would have reactivated my subscription. But I never received my refund! Its been months! I have contacted the scamming company by phone and email/chat and they always promise I will get my refund immediately and I never do, I am out $189. We tried other meal delivery companies ******* a remodel and I would suggest any of them over this horrible company, with so many options I would never order from Eat Clean. They are awful and should be shut down.

• Review fromAlan S

  Date: 02/27/2025

  1 star
  I tried this company for 3 months and suffered from the same poor delivery and customer service that others have complained about. The latest delivery was the final straw: one of ten meals was missing and five of ten varied from my order; I always compare the list of ordered meals to what I receive. I opened a complaint, my second this month, asking for credit; it was closed the next day without response or credit. I canceled the subscription; it's a shame because the food is good. This company appears to have competent cooking staff surrounded by incompetent organizational staff.

• Review fromLaToya W

  Date: 01/15/2025

  1 star
  The customer service is horrible and outsourced. I had a representative. Call me back on 12/24/24 to tell me that I would receive my refund within 10 business days. Still no refund. These people are shady and unprofessional. I have received no food from these people yet they still want to keep my $68. I can see why this company is doing so poorly. STAY AWAY from Eat Clean.

• Review fromSarah F

  Date: 01/07/2025

  1 star
  Horrible outsourced customer service and can't even get a simple email sent to me stating that my money will be refunded.

• Review fromMissy T

  Date: 11/27/2024

  1 star
  Zero stars!! Very much a scam company!!! I can tell you that I've had nothing but problems with them. They wouldn't let me cancel my subscription even though I contacted the company within 1 day of signing up and then changing my mind. The first delivery wasn't for 3.5 wks. Plenty of time to cancel. When you call customer service, you talk to someone who has no clue about anything and tells you that their terms and conditions state you MUST take at least one delivery. There are no such terms and conditions. As well, once your credit card info is entered on their site, you can't remove it. You have to cancel your card. And I have a copy of the original order I placed. The forced delivery are 14 completely different meals than what I selected, and many contain items I'm allergic to. I would certainly know better when ordering. I've received no meals. Every time you reach out to customer service, they state they will escalate you concern to upper management!! Really?? Just for a refund? Then, they insulted me by saying I didn't know how to use their website to delete my credit card. It's impossible to do so. The trash can icon to use to delete it is grayed out. It's not a choice. This company should be shut down. Period! Buyer Beware!

• Review fromDimitrios S

  Date: 11/08/2024

  1 star
  Ordered 10 meals some time ago and I never received them. I paid for something and I received nothing! I received nothing! Absurdity. The customers support is not reachable and not willing to communicate. No refund was ever provided. Terrible company, zero respect for the customers. Avoid it at all costs!

• Review fromCynthia R

  Date: 11/07/2024

  1 star
  These guys are a fraud, I only wanted to see the menu and see what they offered for services. There is no easy way to cancel their services. You have to email them but they don't respond or confirm your order is canceled. When you try to contact them through their chat they don't respond. When you call them they don't answer it takes a few tries. They finely canceled my subscription but they won't cancel my order that I just made and they won't refund my bank account. This buisness needs to be shut down, they are scamming people.