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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I signed up with this company back in November. they promised to get me listed on voice search platforms and advise my Business. they have no transparency and no integrity. they lied to me and have given me 50 excuses why my company isn't listed and then told me it was and im wrong. they have repeatedly lied to me took my money with the knowledge they were never going to render services to me . thats theft with unlawful taking. make them responsible for the actions they havent taken to advertise my business.Business response
02/21/2024
Dear ****************,
I believe you have the wrong company. We are a real estate investment company in *******, *******. Our company has nothing to do with voice search listings or anything related. I hope you can locate the company you are searching for.
Sincerely,
*****************Initial Complaint
11/14/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
Hello, Please have Simply Sold, LLC and its subsidiaries and third parties opt my household out from all non-account specific communications including postal mail and do not resell nor share our personal information without our consent. My name and address are attached with this BBB complaint, inside the image of the mail you've sent me. Please confirm receipt of this email and once processed. Thank you, ****Business response
11/14/2023
Hi Ms. *******,
We will be happy to add you to our opt-out list. You may still receive mailers that have already been produced and are in the process of being mailed out but then you should not receive future correspondence. We apologize for any inconvenience. Thank you.
Customer response
11/18/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory as long as the business opts me and my household out from all non-account specific communications including postal mail from the company and its subsidiaries/third parties and does not resell nor share my nor my households personal information without our consent.
Sincerely,
**** *******
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.