Business ProfileforGiant Recreation World

Have not had it for more than a week the first time I went to pick it up the unit died the second time that I picked it up the unit died again.I continued to ask Giant Recreation World to return the unit and allow me to get something else but unfortunately, this wasn't an option for me.Please note all work orders were authorized by ********** Coach, the manufacturer.Per FL Administrative Code, Section 2-30.001(c) Out-of-service day - Any day, including weekends and holidays, when the motor vehicle is left at an authorized service agent or manufacturer's designated repair facility for an examination or repair of one or more nonconformities.The motor vehicle was out of service for a total of 203 days.For all previous work orders, the authorized agent contacted me to pick up the Motor vehicle.After the final repair attempt was not completed successfully on the last repair completion I was not notified.As of today, the unit still has ongoing issues while driving.I e-mailed Giant Recreation World ****************** on March 18, 2024, and they would not be able to receive the unit until June 3, 2024, rendering motor coach as FL Statute Section ******* "Nonconformity" and unlawful per FL Statute Section 316.217(1).Please note that I have not been able to use this unit but one time and when I did use the unit, It revealed ongoing issues along with new issues.After finding out how long it would take them to be able to bring the unit in for repair I requested from the Account manager an estimate of the value of the unit and what they are willing to pay for the unit, My GOD $70,000.00 in the hole.I have been paying every month for a year on a $208k RV that I can't use I have tried to contact the general manager, and the store manager, but the only one that I can talk to is the service manager who has been wonderful, but does not stop the fact that I have a unit that I cannot use.CAP-RV program with no luck.WHAT CAN A CONSUMER DO?BEWARE

We are working diligently to get the last of the long list of repair items approved by the warranty ********** of **** RV's. I also know that they have plans for the 4th of July weekend and it has been about a week since we wrote up the last work order. This is most likely causing angst and I feel terribly about the situation. Until we get the official word from ****, there is nothing we can do to help him without performing all the repairs internally. His factory **** warranty lapsed but we are going to bat for him. I will keep everyone posted. The big difference to what we would purchase the unit back for is due to the fact when it was sold, it was a new, untitled vehicle. It is now a used, titled vehicle and not worth the same money as it was originally. He is also not going to get the tax, tag and fees he paid back in a reverse transaction. CEO *****