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ComplaintsforPaseo At Winter Park Village
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/11/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I leased an apartment from Winter **************** LLC. The lease ended in February, and I received a "Move Out Statement" dated February 8th from the company indicating that I am due a refund of my security deposit of $240.44. I have not received the refund. I have contacted both the person who sent the statement, ****************************** and the community manager, *********************. I've received responses from ******** that say things like, "This should have arrived by now. I will check with the accounting team," or "Again, my apologies for the delay. It typically takes 14 days or so to receive refunds. I'm not sure why this is different."
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.