ComplaintsforFDP Outdoors, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Conversations began with FDP Outdoors LLC (found via a ******** advertisement) in June 2023 for a backyard project involving adding storm drainage and brick pavers to the backyard. The ******* (*************************) seemed very knowledgeable and I chose him over other contractors I had contacted. A contract was signed on July 17th for the work to begin. The project was to be a total cost of $15,000 and a Payment of $5000 was given via personal check to begin digging and installing drainage. Discussions were made and written that the project would take lower priority and thus saving me money from their (supposed) $22,000 proposal. This meant that they would work on my project between jobs but contract stated (and ******* verbally stated) that the project would still be done in a timely matter. However, the project work accomplished has only been 5 drains installed with plumbing, and the area where pavers were to be installed was excavated. Another payment (personal check) of $7000 was given to company on Aug 22, 2023 for purchase of the brick pavers required and was to be delivered to my house within the week of purchase. After that money was paid, everything became sketchy. The last time anyone was at my house was Sept 16th 2023 and the last communications from the ******* was on Oct 23rd 2023. I tried calling the owner (**************************************) of FDP with no answer. I had reached out twice via emails to the owner asking what the hold up was and never received a single response. Finally, I reached out via their ******** page to warn potential customers of their business practices and taking my money and lo and behold they responded with many lies and deceit. I have been ghosted for the money and the owner nor the ******* has communicated with me for awhile. I just discovered they dissolved their LLC with Sunbiz on the 22nd of Sept this year. I need to at least get the $7000 I paid for the brick pavers (ordered and never delivered) returned to me. Can you help?
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.