21 Customer Reviews
Review from Carolina B
1 star05/01/2024
Despite all this great reviews, which made me start with them, it has been a curse for our non profit. So far, and after almost 2 months things were not done properly, or efficiently. I received for the third time the form filled with things missing. They take forever to reply to emails, and getting a hold of someone on the phone is impossible. We have transferred our case to the legal department of our main sponsor, since they believe this is putting at risk the *** granting our 501(c)3 status. Today, I cannot recommend them. It feels like a scam more than anything.
BryteBridge Consulting LLC Response
09/12/2024
Hello, thank you for taking the time to share your experience. We apologize if your experience was not ideal. We feel it's important to share a few essential details for you and others#1. We are one of the leaders in helping nonprofits get their 501 (C) (3). We set up 1500 in a typical year and support over 5000 nonprofits to maintain their 501(C)(3) and compliance status. We do know what we are doing. Even though we are leaders in the nonprofit community, it doesn't mean we are not human or incapable of making mistakes. Your situation was unique and needed more clarity for us out of the gate. Before hiring BryteBridge, your team started and submitted the application process incorrectly. We were tasked with trying to unwind, correct, and submit cleanly. We understand this likely created not only a confusing starting point for a working relationship but was also stressful for your organization, and sadly, we became the scapegoat. Unfortunately, it took some time to fully understand what was done and what still needed to be done and create a plan to resolve it. When it was apparent that we had a plan of action, you placed a chargeback with your merchant provider. The process is a partnership between the nonprofit and us. We must work together to get the application finalized. We wish you well and hope you can get your 501(C)(3) application accepted by the **** as we know this is a long and tedious process.Review from Carolyn F
5 stars04/02/2024
************ is top notch! There was constant communication and the process was so smooth and efficient. I would definitely recommend their services!Review from Arthea S
5 stars03/30/2024
BryteBridge Nonprofit Solutions is phenomenal! Our organization was in need of establishing our 501c3 and BryteBridge made things happen both effectively and efficiently. **************** played a vital role in assisting us with this endeavor. He was also very knowledgeable and was extremely resourceful. In addition, ***************** was instrumental in the financial aspects of our organization. She went above and beyond to assist and meet the needs of our organization when it came to filing proper forms. I give BryteBridge and the entire team five stars!Review from Faith M
5 stars02/26/2024
Great experience so far ??. *************************** was my encourager and helped me right out the gate.. he is amazing.. Thank you ***! ******************* is filling out my Nonprofit organization and before 10 days was up it was finished. We are now in the process of finishing up my 501 C3 paperwork , so far so good she has been very thorough and quick to respond. At this point, I am very pleased with all of their quick responses and quick paperwork filing .. praying all continues to go well as we continue forwardReview from Gideon T
5 stars10/25/2023
Outstanding customers service, excellent professional work, keeping customers informed and assist with making things happened. Progress and development. Provide great work!Review from Sid W
5 stars10/03/2023
They were with me in the beginning and have helped me through my growth stage!Review from Denise B
5 stars05/24/2023
David ******* has been a true blessing to my family because of David my 501C3 is back in place and every year to come thank you for helping the Benjamins to help serve our community. David ******* your excellence is truly appreciated.BryteBridge Consulting LLC Response
06/07/2023
Denise, Thank you for sharing your experience working with David. We look forward to supporting your organization for years to come.
Brian Davis - President
Review from Niva S
5 stars01/06/2023
BryteBridge relieve my stress of applying for a nonprofit. Specialist at BryteBridge handle my case very professionally and answered any questions I had promptly.Review from Darlene O
5 stars11/10/2022
Great professional service by people who are very knowledgeable and courteous!Review from India F
5 stars11/08/2022
I really appreciate what BriteBridge has done to further my business. Thank you, very much!
Customer Review Rating
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