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ComplaintsforLane Electronics & Alarm Systems Inc
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Complaint Details
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Initial Complaint
06/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Several years ago Lane Electronics installed cameras. When they returned they said that several of the cameras wasn't working because of the wires were faulty. In January I hired Lane Electronics to move my modem to my bedroom. I paid them $463.05 to order the wire and start the process. this was to be half with taxes. They came and installed the modem and hooked up in my bedroom. Only two new cameras were working . I supplied the cameras. we had a disagreement over the last payment, because they want to add more taxes. Later nothing is working. I was told that I had a one year warranty. I was told over the phone I didn't have a warranty. I order for them to return I would have to pay service charge of $170.00. On March 4th I paid the last payment of $417.36. I want all of my money back because Lane Electronics will not honor my warranty.I asked them to return and they refused.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.