Business ProfileforYMCA AT WILDLIGHT

I began a membership with this location in June of 2022. This was around the beginning of summer break for my daughter. I started the membership for her so that she could participate in organized activities with other kids here over the summer. A week or two later, I was informed that this would be impossible as the YMCA has an enrollment period for these things and I had missed this period. So around mid/ late July, I reached out in an attempt to cancel my membership with them. Since early July, neither myself or my daughter have visited July as it was my understanding that my membership would cease going forward. Today, September 1st, I reviewed my bank statement and saw the the YMCA had drawn a payment for $122. I checked my checking account for any other YMCA transactions and confirmed another payment had been drawn for $132 on August 10th. I called the location and spoke to ******* about my problem. I had attempted to cancel my membership online in July via email and have since continued to be fraudulently charged a membership payment by this business. ******* refused to honor the mistake and would not acknowledge the apparent mismanagement of documentation and initiatives on her businesses behalf that would have otherwise nullified this mistake and repeatedly attempted to assert to me that I was bound by a contract, while completely overlooking my own initiative in trying to move on from this contract nearly two months earlier. I have since reached out for help from other avenues in order to hopefully ameliorate this dilemma and regain my fraudulently lost funds.