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Find a Location

Insured.zone has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforInsured.zone

    Insurance Agency

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    5801 Gall Blvd, Zephyrhills, FL 33542-3455
    BBB File Opened:
    3/11/2022
    Years in Business:
    9
    Business Started:
    9/9/2014
    Business Started Locally:
    7/16/2019
    Business Incorporated:
    9/9/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of L111394 for this business, issued by Department of Financial Services

    These agencies may include:

    Department of Financial Services

    200 E Gaines St

    Tallahassee FL 32399

    (877) 693-5236

    https://www.myfloridacfo.com

    BBB records show a license number of W083261 for this business, issued by Department of Financial Services

    These agencies may include:

    Department of Financial Services

    200 E Gaines St

    Tallahassee FL 32399

    (877) 693-5236

    https://www.myfloridacfo.com

    Type of Entity:
    Corporation
    Alternate Business Name
    • Insured.Zone, LLC
    • Murray Insurance Agency, Inc.
    Hours of Operation

    Primary

    M:
    8:30 AM - 5:00 PM
    T:
    8:30 AM - 5:00 PM
    W:
    8:30 AM - 5:00 PM
    Th:
    8:30 AM - 5:00 PM
    F:
    8:30 AM - 5:00 PM
    Business Management
    • Mr. Paul Murray, President/Owner
    Contact Information

    Principal

    • Mr. Paul Murray, President/Owner

    Customer Contact

    • Mr. Paul Murray, President/Owner
    • Ms. Angela Gildersleeve, Insurance Agent

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/07/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    Agent ************************************* has assisted in insuring my home from the moment I purchased it. Rate was going up with Universal and inquired about other carriers. ****** determined Citizens would be more cost effective. She found Citizens with a better rate which required a wind mitigation per ****** for Citizens. Ive been advised by another agent recently that it is not required for a home built in 2009. Not sure which is true. Maybe she gets kick back? Interesting. Regardless ****** assured me I was in good hands and the Universal policy would be canceled and I would move forward with Citizens. I received a call from ****** who informed me the Universal plan hadnt cancelled in error but assured me I would be reimbursed. I received a check for reimbursement $225.25 not the full amount due. I immediately called ****** as to why the shortage. She advised I in fact would not receive the reimbursement she assured me I would receive. I would like a reimbursement for the policy she as my broker should have had follow through. This sure feels like insurance fraud. The fact she received commission from 2,carriers to insure my home simultaneously.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of West Florida

    BBB Reports On

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