Business ProfileforCherokee Auto Sales

On April 15, I purchased a 2012 ********** Tiguan from Cherokee Auto Sales. I paid about $9100 for the vehicle which was sold to me dirty, without a warranty offer, and required expensive repair. On April 17, a check coolant warning displayed on the dashboard. On April 18, I added coolant which leaked onto the ground after starting the vehicle. On April 20, ********* performed a cooling system pressure test to pinpoint the source of the leak. Test results indicated leakage from the water pump. On April 21, ********* determined replacement of the water pump required a specialized tool not possessed by their master mechanic and referred me to a VW repair shop for servicing. The evening of April 21, my car overheated reaching over 250 degrees. Fearing damage to the motor and the risk of causing an accident, I left my vehicle at VW's service center the next day and rented a car for transportation to/from work. VW replaced the water pump and programmed the radio unit on April 24 to the sum of $1,488.46. On April 25, I spoke to ***, Cherokee Auto Sales manager, in person seeking recourse for repair work. She was insincerely apologetic, uncaring and not helpful. She stated their mechanic could have performed the work and the vehicle was not backed by a warranty. Repair work, however, could only be performed by a VW specialist and I was never offered a warranty. Even more frustrating, I saw a CarGurus email alert about a $1000 drop in the vehicles price after I purchased the vehicle. Had I not purchased the vehicle, it would have sold for $1000 less than what I paid. I ask that Cherokee Auto Sales "take action" and please provide reimbursement in the amount $1000 or a negotiated amount. Reimbursement will help me recover $188 in Enterprise rental fees, repair expenses, and the car wash cost. 2012 ********** Tiguan SE with Sunroof and Navigation, Hooray, the price dropped for this car! Price drop, $6,995 $7,995, Mileage: ******* miles, *******, **