ComplaintsforUnion Credit Corporation
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Complaint Details
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Initial Complaint
07/11/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
Union credit has called my cellphone over so many times. About a medical debt 1. I explain to her to stop calling my phone the debt is not mine 2. I want a full print out of the debt because it is not mine. My insurance cover my medical bills 3. I told the lady at Union credit to go back to the hospital or where they got the info from and send me verification cause I have no bills 4. Union credit tried this earlier this year and delete the debt. Now they repost the debt back on my credit report 5. Stop ringing my phone off the hook from different numbers. Because spam picks up. I already explained to them to stop calling and the debt is not mine they keep harassing meBusiness response
07/18/2022
Business Response /* (1000, 5, 2022/07/12) */ ************************************************************************** I RECEIVED NOTIFICATION **** ON FRIDAY ON SAME MATTER. I MARKED HER ACCOUNT"CEASE AND DESIST) AND REQUWESTED FROM ******* TO CLEAR FROM HER CREDIT FILE Consumer Response /* (2000, 7, 2022/07/12) */ (The consumer indicated he/she ACCEPTED the response from the business.)Initial Complaint
06/21/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt and do not have contact with Union Credit Corporation . They do not provide me with the original application like I asked.Business response
08/19/2022
Business Response /* (1000, 5, 2022/06/23) */ THERE WAS NO REEFERENCE ACCOUNT NUMBBER MENTIONED ABOVE;THEREFORE THE THREE OPEN ACCOUTS IN MY OFFICE HAVE BEEN MARKED "CEASE & DESIST" ONE OF THE ACCOUNTS( *******) IS ON THE CREDIT FILE AND I HAVE RQUESTED THAT THE ACCOUNT BE REMOVED FROM THE CRESIT FILE.Initial Complaint
10/15/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
Dear Sir or ma'am, I received a statement from the Union Credit Corporation; after I made a $124.91 payment, on the receipt, it stated I have a balance of $36.81. So I made a payment of $36.81 via money order. According to a representative name Ms. Ann, she noted to me on 10-13-2021 that I still have a remaining balance for my ****** ********** Group account. I'd appreciate it if you could let me know if your agency would not mind looking into this matter to resolve it correctly. Thank you so much for your time.Business response
01/04/2022
Business Response /* (1000, 5, 2021/10/15) */ Collector called Mr. ***** today after we received his compliant via BBB. Ms. *** let him know he had not completed his 6 months' payment plan of $124.91 per a month that was established by ****** Physician Group. It was explained to him that he made a partial payment for $36.81 thus leaving an open balance of $85.00. Collector told him that she would mail to him a computer printout showing him all of the payments that he made to UCC. Mr. said he understood. Call was ended.
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Customer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.