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Find a Location

Rainey Used Cars has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Rainey Used Cars

      706 E Oglethorpe Blvd Albany, GA 31705-2751

    • Rainey Used Cars

      1808 Ledo Rd Albany, GA 31707-1829

    • Rainey Used Cars

      401 W Franklin St Sylvester, GA 31791-2045

    • Rainey Used Cars

      303 Prince St Americus, GA 31709-3526

    • Rainey Used Cars

      125 E Oakland Ave Camilla, GA 31730-1503

    Business ProfileforRainey Used Cars

    Used Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.31/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    21 complaints closed in last 3 years

    11 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Rainey Used Cars has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Rainey Used Cars

        706 E Oglethorpe Blvd Albany, GA 31705-2751

      • Rainey Used Cars

        1808 Ledo Rd Albany, GA 31707-1829

      • Rainey Used Cars

        401 W Franklin St Sylvester, GA 31791-2045

      • Rainey Used Cars

        303 Prince St Americus, GA 31709-3526

      • Rainey Used Cars

        125 E Oakland Ave Camilla, GA 31730-1503

      Location of This Business
      706 E Oglethorpe Blvd, Albany, GA 31705-2751
      BBB File Opened:
      6/11/2019
      Alternate Business Name
      • Eidson Motors Corp
      • Rainy Used Cars
      Business Management
      • Ms. Christy Kleckley, Manager
      Contact Information

      Principal

      • Ms. Christy Kleckley, Manager

      Customer Contact

      • Ms. Christy Kleckley, Manager
      • Ms. Blanche Burger, Manager
      • Mr. Greg Edison, Owner
      Additional Contact Information

      Fax Numbers

      • (229) 776-0333
        Primary Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      21 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/25/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Unanswered
      I purchased a vehicle from the raineys on *****/2024. I did not have a paystub on hand due to starting a new job, but they allowed me to purchase the vehicle anyway. I was advised that I had 30 days to return the vehicle and i would recieve a full refund if I do not wish to keep it for whatever reason. I was not sent or provided any paperwork that I signed at the facility and I feel they avoided giving me the paperwork to try to deceive me if I were to want to return the vehicle. About 2 weeks after the purchase, I noticed the vehicle had mechanical problems. I then contacted the salesman Anthony, and informed him that I wish to return the car for a full refund since the car is already having issues. He transferred my call back to their front desk and never answered or returned a call after. He has avoided all contact with me. On the pamphlet I was provided, my payment is quoted at $200 every 2 weeks, but now they are saying my payments are $250 every 2 weeks. Again, if they would have provided copies of the contract, I would know what the definite amount would be. I went online to check the date for my first payment and it was ******2024. But, they deactivated my car on *****/2024 staying that I missed a payment due on ******2024. When I went back online the date was changed to ****** * made the payment and went on about my day. I have been in contact with ******************** via email and even he stopped replying to me as I was trying to find a resolution to the problem. It has been reported to my credit that a loan has been taken out for this car and I was not informed of that. I have had so many problems and all of this could have been resolved if they would have upheld their commitment to refunding me within 30 days of a return. If the issue is not resolved soon, I WILL result to finding a resolution through the court system. All I want is a refund for this car that is still under WARRANTY! This is not an AS IS car!

      Customer Reviews

      13 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Gus S

      1 star

      06/26/2024

      This company misled me so bad that's all I needed a car they told me everything I wanted to hear I asked the young lady at the office it was there a grace period for payment she told me yeah 3 to 5 days I make my payments on time they charged me $20,000 for a $4,000 car I was just that desperate though and they cut my car off on the second day of me not making my payment on the due date and I'm thinking like I always pay on time how is my car not starting after 2 days when I was clearly informed that I had a grace period at all cost so with them telling me that lie it cost me to lose my job pretty much getting an argument with the woman in my life we broke up and the crazy thing about it is like all because of Rainey used cars... I call customer service to try to get them to send me a code to cut my car back on so that I can go pick up some money or you know allow me to make the payment after I got off work because I knew I would have my direct deposit by then they refuses if I never paid them on time as if I was someone that they didn't like the representing me like had a personal vendetta against me as if I done something to him when I clearly was just a client and customer calling to get a better understanding of why my car was not cranking because I was never informed properly at all so collectively I see that it's a lot of people that have similar experiences it's up for all companies to operate like crooks...

      Local BBB

      Better Business Bureau serving the Fall Line Corridor, Inc.

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